Admin Assistant- Floyd Lock & Safe (PMC)

Work with the best! Per Mar Security an industry leader in providing integrated security solutions is seeking hardworking motivated people.

Established in 1953 Per Mar Security Services is the largest family-owned full-service security company in the Midwest with more than 2600 team members operating in 25 branch locations. The company provides full-service security solutions for homes and businesses including security officer services smart home automation burglar and fire alarms access control security cameras alarm monitoring investigative services and background checks.

Per Mar Security Services is seeking a qualified candidate to provide administrative clerical and customer service support for the Lock and Safe division of our business Floyd Lock & Safe.

This role supports the daily operations of a busy locksmith business by providing administrative and clerical assistance including data entry reporting work order processing and invoicing inventory support customer service and lock shop assistance. Working with a team serving residential commercial and lock shop customers this position is ideal for someone who is organized detail-oriented customer-focused and able to manage multiple priorities in a fast-paced environment.

Why Per Mar Security

• Hourly rate of $20-$24
• Opportunity for advancement as the team grows
• Great Benefit Package including Health Dental Vision Disability Life 401K with match and Paid Time Off
• Stable company with over 60 years of experience providing security to our communities and continued growth

In this role you will:

• Provide general administrative support including answering phones responding to emails maintaining databases and processing administrative documentation.
• Perform accurate data entry compile operational information and metrics and assist with reporting.
• Generate process and invoice customer work orders while ensuring information is accurate and complete.
• Provide customer service and assist customers with sales billing service and general inquiries.
• Work directly with walk-in customers in the lock shop to fulfill orders process billing and provide a positive customer experience.
• Assist with inventory management by monitoring stock levels coordinating replenishment maintaining inventory records and processing supply orders.
• Assist lock technicians as needed to support daily lock shop and field operations.
• Review customer service information from emails work orders and job tickets to ensure accurate and timely processing.
• Work with department teams technicians and management to help resolve daily issues and keep workflows moving efficiently.
• Maintain accurate records and organized documentation while supporting efficient customer-focused business operations.
• Maintain confidentiality while handling sensitive employee customer and business information with professionalism.

What youll need:

• High school diploma or equivalent required.
• 14 years of relevant clerical administrative customer service or office experience.
• Proficiency in Microsoft Office including Excel and Word and the ability to quickly learn database inventory management and other software systems.
• Strong organizational skills attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Strong verbal and written communication skills with a customer-focused approach.
• Strong problem-solving skills and the ability to work collaboratively with customers technicians department teams and management.
• Ability to maintain confidentiality and handle sensitive employee and customer information with professionalism.
• Experience in a field service locksmith safe or physical security environment is preferred.

High School Diploma/GED

Benefits: Medical Insurance Life Insurance Dental Insurance Vision Insurance Paid Vacation Paid Holidays Short Term Disability 401K/403b Plan