Adaptive Specialist
Atlanta, GA - USA
Job Summary
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Elekta is shaping the standard of care together with healthcare providers by developing precision radiation medicine that brings advanced radiotherapy into routine clinical practice. Our solutions support consistent efficient and personalized care addressing evolving patient needs. Through adaptive radiotherapy precision treatment delivery and integrated workflows Elekta supports care teams across a range of clinical settings. Each year more than 2 million patients are treated using Elekta solutions across over 130 countries. Elekta is headquartered in Stockholm Sweden with over 4000 employees and offices in more than 40 countries. The company is listed on Nasdaq Stockholm. For more information visit.
Responsibilities include remote / on-site / classroom training and ongoing remote /onsite user clinical adoption support. Independently deliver education on Elekta adaptive products to new and existing sites. Understand adaptive workflow processes to maximize efficiencies of the Elekta offering. Manage all site preparation and documentation of onsite education per established guidelines.
Provide clinical assistance to the Elekta support team pertaining to escalated customer calls. Demonstrate thorough knowledge of Elekta adaptive products and service policies and procedures; utilize appropriate escalation procedure as needed.
On-Site Implementation: Provides clinical applications training to customers both on site and remotely to ensure customer is well prepared to obtain training that will enable them to operate their Elekta Adaptive radiotherapy solutions including treatment planning software conventional external beam treatment devices associated imaging and informatics systems according to a minimum of safe and effective use guidelines with the highest level of satisfaction
Successfully complete on-site training of Elekta adaptive solutions and any associated third-party products. Successful completion includes good communication with Elektas Clinical Applications Managers Installation ESI and Project Management staff. Other duties include prompt attention to customers readiness to plan and conduct training and adherence to Elektas established implementation procedures (e.g. documenting scheduled training completing post-training correspondence returning correctly signed packing slip etc.).
Workflow: Assist in managing the customers clinical expectations and ensuring clinical readiness and confidence to delivery adaptive radiotherapy treatments
Review customer current clinical practices and develop future state models (workflow) to enhance the implementation goals to be effective and efficient with the use of software & hardware products. Understanding of adaptive workflows and the fundamentals of how adaptive is executed in the clinic.
Configuration: Understanding of adaptive workflows and the fundamentals of how adaptive is executed in the clinic to effectively review customer current clinical practices and develop future state adaptive models (workflow) to enhance the implementation goals of their Elekta adaptive radiotherapy solution.
Perform necessary database configuration to customer databases to support the future adaptive workflows.
Follow-Up Training: Accurately assess follow-up training needs. Develop session goals and length with clients. Identify attendees for each planned session. Coordinate schedules with project management (when needed) cognizant of customer constraints. Deliver adaptive training as planned.
In-House and Regional Training: Prepare for and deliver assigned adaptive courses as required.
Users Meeting/Trade Shows: Assist with design and developing assigned session goals and objectives for user meetings. Prepare presentation and participant material. Provide trade show support as requested.
Sales Assistance: Assist with occasional remote or onsite adaptive software and/or hardware demonstrations to assist in necessary sales situations.
Provide Team Support: Performs all required applications specialist responsibilities including but not limited to: creating and maintaining formal customer training support documents; design as well as continued training for new product releases. Actively participate in the support and training of large client sites when needed.
Values: Incorporate Elekta values and quality systems into all department functions and responsibilities.
Clinical experience in adaptive radiation Oncology and experience using MOSAIQ Elekta One Planning and Elekta products highly preferred and with strong exposure to adaptive therapy workflows
Masters degree in Medical Physics Medical Dosimetry or related field strongly preferred
CMD (Certified Medical Dosimetrist) or equivalent clinical credential required
Demonstrated hands-on treatment planning experience including:
External beam radiation therapy planning
Contouring and plan optimization
Adaptive planning concepts (offline/online adaptation)
Bachelors degree and minimum two years experience in software/hardware training/support or equivalent combination of education and experience required. Experience with clinical adaptive Radiation Oncology preferred
Dosimetry and planning experience is a benefit focused on the key concepts of reference planning and adaptive plans.
Desired familiarity/proficiency with the following: Microsoft 365 Suite Webex and Salesforce
Familiarity with curriculum development process and educational methodology preferred
Working knowledge/understanding of Elekta and/or OIS products and proficiency in assigned product specialties
Strong verbal and written communication skills
Change Management skills preferred
Excellent presentation skills (ability to communicate effectively to a group)
Ability to interact with customers effectively (via phone and face-to-face)
Ability to travel up to 75% of the time which may include weekends & International Travel this may fluctuate throughout the year
Valid drivers license and passport required
Required Experience:
IC
About Company
Helping clinicians treat cancer & brain disorders through precision radiation medicine. Our radiotherapy treatments target the tumour & protect the patient.