Accounts Receivable Specialist

Position: Accounts Receivable Specialist

Salary Range: $75000-$80000

Location: Waltham MA

Hybrid: 3 days in office/2 days from home

About Pharmaron

Pharmaron is a global contract research and manufacturing organization (CRO/CDMO) helping pharma and biotech companies bring new therapies to life. With over 25000 employees worldwide across 28 locations in the US UK China and Singapore we support drug discovery through to manufacturing with fully integrated high-quality services.

Were proud of the impact we make and just last year we supported 887 discovery projects 1100 CMC programs and 1397 clinical trials across all phases. Our teams are involved in everything from small molecules ADCs biologics and gene therapies and we work with more than 3300 global customers. To learn more visit .

What Youll Do

Are you an experienced Accounts Receivable professional who enjoys solving problems building customer relationships and improving cash flow Were looking for an Accounts Receivable Specialist to join our growing finance team and play a key role in managing customer accounts driving collections and ensuring timely payment of outstanding invoices.

This is an excellent opportunity for a detail-oriented professional who thrives in a collaborative fast-paced environment and has experience supporting life sciences pharmaceutical biotechnology contract research or professional services

Key Responsibilities

As an Accounts Receivable Specialist youll be responsible for managing a portfolio of customer accounts while partnering with internal teams and customers to resolve payment issues and improve collection performance. Your responsibilities will include:

• Manage and monitor assigned customer accounts to ensure timely collection of outstanding balances.
• Review aging reports and prioritize collection efforts based on account risk and delinquency.
• Contact customers via phone and email to secure payment commitments and resolve overdue invoices.
• Investigate and resolve payment discrepancies billing disputes unapplied cash short payments and account reconciliation issues.
• Maintain accurate collection documentation and account records within ERP systems.
• Collaborate with Billing Business Development and internal stakeholders to resolve issues affecting customer payments.
• Respond promptly to customer inquiries regarding invoices payment history account balances and remittance information.
• Prepare account statements payment reminders collection notices and related correspondence.
• Identify high-risk or delinquent accounts and recommend appropriate collection strategies including payment plans account holds or escalation when necessary.
• Ensure compliance with company policies internal controls and established accounts receivable procedures.

What Were Looking For

Qualifications

• Associates or Bachelors degree in Accounting Finance Business Administration or a related field preferred.
• Three or more years of Accounts Receivable and commercial collections experience.
• Experience supporting organizations within contract research (CRO) life sciences biotechnology pharmaceutical healthcare or professional services environments preferred.
• Strong understanding of accounts receivable processes collections practices and account reconciliation.
• Experience using ERP systems and Microsoft Excel.
• Excellent communication customer service and negotiation skills.
• Strong analytical organizational and problem-solving abilities.
• Ability to prioritize multiple tasks and meet deadlines in a dynamic environment.

What Will Make You Successful

Were looking for someone who is:

• Customer-focused with exceptional relationship-building skills.
• Persistent professional and confident when managing collections.
• Detail-oriented with strong organizational skills.
• Analytical and solution-oriented.
• Able to balance customer service with sound financial judgment.
• Collaborative and comfortable working across multiple departments.
• Self-motivated with a strong sense of accountability and ownership.

Why Pharmaron

Pharmaron is a premier service provider for the life sciences industry. Founded in 2004 Pharmaron has invested in its people and facilities and established a broad spectrum of research development and manufacturing service capabilities throughout the entire drug discovery preclinical and clinical development process across multiple therapeutic modalities including small molecules biologics and CGT products. With over 25000 employees and operations in the US UK China and Singapore. Pharmaron has an excellent track record in delivering R&D solutions to its partners in North America Europe Japan and China.

Collaborative Culture: You will thrive in our inclusive and collaborative environment where teamwork and innovation go hand in hand. Here your voice matters and your contributions make a real impact. Employees Number One and Clients Centered are the core cultural values at Pharmaron. Our culture which sets Pharmaron apart from other organizations has evolved from our deep commitment to our employees partners and collaborators.

Benefits: As part of our commitment to your well-being we offer a comprehensive benefits package:

• Comprehensive Medical Dental & Vision Insurance with significant employer contributions
• 401(k) Retirement Plan with generous employer matching
• Generous Paid Time Off (PTO) Paid Sick Leave & Company Holidays to support work-life balance
• Employer-funded Health Savings Account (HSA) contributions (for eligible plans) plus Healthcare & Dependent Care Flexible Spending Accounts
• 100% Employer-paid Employee Life Insurance AD&D Short- and Long-Term Disability Insurance
• Employee Assistance Program (EAP) mental health resources and wellness programs
• Family-friendly benefits including fertility support and maternity resources
• Professional development and career growth opportunities within a leading global CRO/CDMO

How to Apply:

Ready to seize this incredible opportunity Join us at Pharmaron and be part of a dynamic team driving innovation and excellence in biopharmaceutical research and development. Apply online today!

As an Equal Employment Opportunity and Affirmative Action employer Pharmaron values diversity and inclusion in the workplace fostering an environment where all individuals are empowered to succeed. Join us in our mission to make a difference in the world of life sciences.

#LI-PR1

Required Experience:

IC