Accounts Receivable Specialist
Ann Arbor, MI - USA
Job Summary
At Stewart we know that success begins with great people. As a Stewart employee youll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report and a 2025 Top Workplace by USA Today. We are committed to helping you own develop and nurture your career. We invest in your career journey because we understand that as you grow so does our company. And our priority is smart growth by attaining the best people investing in tools and resources that enable success and creating a better home for all.
You will be part of an inclusive work environment that reflects the customers we serve. Youll be empowered to use your unique experiences passion and skills to help our company and the communities we serve constantly evolve and improve. Together we can achieve our vision of becoming the premier title and real estate services company.
Stewart is a global real estate services company providing title insurance settlement underwriting and lender services through our family of companies. To learn more about Stewart visit information can be found on . Get title industry information and insights at Follow Stewart on Facebook @StewartTitleCo on Instagram @StewartTitleCo and on LinkedIn @StewartTitle
Job Summary
Job Responsibilities
Generate process and distribute accurate customer invoices in a timely manner.
Apply and reconcile customer payments including checks ACH wire transfers credit cards credits and adjustments.
Maintain accurate customer records payment histories and supporting documentation.
Monitor customer accounts perform collection activities on past-due balances and communicate with customers regarding payment status and payment arrangements.
Investigate and resolve billing discrepancies payment disputes chargebacks deductions and unapplied cash.
Process customer refunds credit memos and account adjustments.
Reconcile accounts receivable balances and ensure customer accounts are accurately maintained.
Prepare accounts receivable aging reports collection status updates and other financial reports as needed.
Support month-end and year-end close activities audits and account reconciliations.
Collaborate with Sales Customer Service Operations and Accounting teams to resolve account issues and improve customer satisfaction.
Ensure compliance with company policies accounting procedures internal controls professional standards and applicable regulations.
Identify opportunities to improve accounts receivable processes and operational efficiency.
Perform other accounting and administrative duties as assigned.
Education
High school diploma or equivalent required.
Associates degree in Accounting Finance Business Administration or a related field preferred; an equivalent combination of education and experience will be considered.
Experience
Two or more years of experience in accounts receivable billing collections or a related accounting role preferred.
Knowledge of accounts receivable processes cash application account reconciliations collections and customer account management.
Proficiency in Microsoft Office including Excel and experience using accounting ERP and proprietary business systems; Sage 100 experience preferred.
Experience processing electronic payments including ACH wire transfers checks and credit card transactions.
Ability to investigate and resolve billing discrepancies payment issues and customer account concerns.
Strong attention to detail with a commitment to accuracy and data integrity.
Strong analytical organizational and problem-solving skills.
Excellent written and verbal communication skills with the ability to build positive relationships with customers and internal stakeholders.
Ability to manage multiple priorities meet deadlines and adapt in a fast-paced environment.
Ability to work independently and as part of a collaborative team.
Knowledge of general accounting principles and GAAP preferred.
Equal Employment Opportunity Employer
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process please contact us by email at .
Benefits
Stewart offers eligible employees a competitive benefits package that includes but is not limited to a variety of health and wellness insurance options and programs paid time off 401(k) with company match employee stock purchase program and employee discounts.
Required Experience:
IC
About Company
We’re committed to becoming the premier title company. Whether you need local expertise, exceptional service, or a trusted partner, we’re here for you.