Accounts Receivable Representative II

Job Title

Position Overview

• Have the knowledge required of the Accounts Receivable Representative I level and accounting experience.

• Do research as needed to perform reconstruction of accounts supply details on ledger entries or audit questions. Assist with internal and external audits as needed.

• Assist A/R Management in the training and guiding of Accounts Receivable Coordinator I level employees in skill and procedure development.

• Review for approval levels and clear from accounts receivable any over payment or credits to be refunded to customers. Reconciling A/R reports and the Accounts Payable MVD report at month end to insure they balance.

• Perform miscellaneous write offs of debits and credits based on authority levels as maintained in Financial Services document controls.

• Maintain rework report and notify A/R Management of the error types and user IDs associated with the errors.

• Post and balance any manual invoices and credits involved in new acquisitions. Work with general accounting to insure all transactions are reconciled.

• Process any return items charge-backs or bank corrections with notification to the appropriate department.

• Balance and/or perform weekly sweeps of the subsidiary accounts. Notifying the individual locations of any invoices and credits billed to their accounts.

• Have knowledge and understanding of the purpose and function of the general ledger with the ability to learn the reconciliation of accounts receivable and the general ledger.

• Reconcile bank accounts and perform a daily cash tie-in between A/R the general ledger and Shaw and its subsidiaries bank accounts.

• Establish and maintain constructive relationships with other departments and areas of the company.

• Assist in verifying balancing and dispersing workload to appropriate A/R coordinators as needed.

• Post and reconcile bad debt write offs recovery payments collection expenses and any fees related to the bad debt accounts.

• Have the ability to add new accounts reinstate inactive or deactivate accounts as needed on the customer master.

• Provide input and participate in testing/coaching/training for new system developments.

• Set up installment notes as directed by management.

• Ability to communicate and assist with customer issues regarding the Pay-on-line process.

• Keep daily chart on currency exchange rates and compile monthly reports for distribution.

• Communicate in a professional and courteous manner providing assistance to both internal and external customers.

• Participate or lead in special projects or committees as directed.

• Report all unusual and/or significant contacts/conflicts with internal and external customers.

• High school education/GED and experience as an Accounts Receivable Representative I.

• Ability to communicate clearly and concisely written and orally

• Proficient in 10 Key keypad skills

• Mathematically inclined with the ability to balance various numerical lists.

• Ability to operate in a Windows-based PC and/or web environment.

• Basic spreadsheet knowledge preferred.

• Effectively analyze job-related information and make decisions based on previous experience. Good judgment is critical.

• Manage Work

• Communicate Effectively

• Collaborate

• Solve Problems

• Build Customer Satisfaction

• Initiate Action

• Ability to sit for extended periods of time.

• Ability to work in a stressful environment

• Ability to enter information using a keyboard continuously throughout the work period

• Ability to review computer monitor continuously throughout the work period.

• Ability to handle difficult situations and dissatisfied customers with tack and diplomacy.

• Ability to read and analyze reports and financial information.

• Must be able to lift 25 lbs. on occasion.

• Must be willing to work overtime/weekends as required.

• Travel to other facilities as needed.

• Ability to work in the office as required.

• Equipment and Materials Utilized:

• Computer programs facsimile machine scanners telephones printer/copier voice mail system calculator basic office supplies etc.

• Take courses as necessary to develop required skill level in office productivity software.

• Participate in standard training requirements as outlined for Financial Services Department.

• Safety and Security Requirements:

• Must abide by Corporate Safety rules and regulations and follow all safety guidelines.

• Abide by Confidentiality Agreement and Standards of Ethical Conduct Agreement.

Work Shift