Accounts Receivable & Client Relations Manager | Queens, NY 65,000–95,

Accounts Receivable & Client Relations Manager Queens NY $65000$95000

About the Role A well-established freight forwarding and logistics company is looking for an Accounts Receivable & Client Relations professional to own collections and customer relationships for a growing book of business. This is a high-EQ high-visibility role for someone who wants to build real relationships with clients while keeping receivables on track and who has their eye on growing into a supervisory or leadership position down the line. Youll be the calm proactive voice that keeps clients happy even when the conversation is about money.

Key Responsibilities

Collections & Client Relations

• Proactively monitor accounts and follow up on outstanding balances via phone email and messaging
• Build strong long-term relationships with clients while negotiating payment and resolving billing questions
• Handle sensitive conversations with professionalism empathy and confidence

Account Management

• Track aging invoices and prioritize outreach based on account status
• Communicate clearly with clients around credit terms statements and payment timelines
• Escalate and manage more complex account situations (disputes non-payment legal matters) alongside leadership

Growth & Leadership

• Learn internal systems and processes with the goal of eventually training and supervising others
• Take increasing ownership of the departments workflow and decision-making over time

Qualifications

• Strong communication skills both written and verbal
• Detail-oriented and comfortable working with numbers
• Proficient in Microsoft Outlook and Excel
• Adaptable and willing to learn new software and systems (accounting background not required full training provided)
• Professional reliable and committed to long-term growth within the company
• Prior customer service collections or account management experience a plus

Interested Send your resume to: