Accounts Receivable Clerk

Accounts Receivable (AR) Clerk

Cardinal Home Center provides comprehensive solutions to builders contractors and homeowners utilizing expertise inspiration and top industry building supplies. We are a local fourth-generation family-owned business with over 30 years in the lumber and building supply industry. Our customers have come to depend on the helpful advice our friendly associates provide. We offer competitive pay and benefits in a flexible family-oriented work environment.

About the Position

Cardinal Home Center is looking for a new team player to join our friendly hardworking team. We are seeking an AR Clerk to join our Accounts Receivable Team. The ideal candidate will be detail-oriented organized and dependable with the ability to communicate effectively solve problems and work professionally with both customers and team members.

Previous Accounts Receivable and collections experience is required. Building industry experience is a plus.

Key Responsibilities

Special Order Invoicing

• Verify generate and issue accurate customer invoices with correct billing details and purchase order information for multiple locations on a timely basis.

Account Maintenance & Payment Processing

• Post incoming payments including checks ACH wire transfers and credit card payments.
• Apply payments accurately to the appropriate invoices and customer accounts.
• Serve as a point of contact for customer account inquiries.
• Reconcile customer accounts and resolve billing errors short-pays and unapplied cash.
• Cross-train with the AR team on preparing cash deposits and daily cash sheets.

Collections

• Cross-train with the AR team to assist with managing Accounts Receivable aging as needed.
  • Monitor aging reports and contact past-due customers by phone or email.
  • Follow up on overdue invoices to support consistent cash flow.
• Assist the Credit Manager with sending and following up on certified documents as part of the collection process.

Reporting

• Cross-train with the AR team to provide backup support for generating monthly customer statements.

Maintaining AR Records

• Assist with filing scanning and maintaining Accounts Receivable documentation.
• Assist the Office Manager with the credit application program as needed.
• Maintain accurate and organized customer account records.

Technical Skills & Qualifications

• Accounts Receivable and collections experience required
• Microsoft Excel intermediate proficiency
• Microsoft Office proficient
• Advanced attention to detail and accuracy
• Strong organizational and time-management skills
• Effective written and verbal communication
• Customer service and conflict-resolution experience
• Strong problem-solving skills and sound judgment
• Ability to maintain professionalism when handling customer concerns or difficult conversations
• Ability to work independently and collaboratively
• Building industry experience preferred

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Paid holidays
• Paid-time-off
• Employee Discount

Drug free workplace

Equal Opportunity Employer

Thank you for your application!

Cardinal Home Center