Account Representative – Technical Inside Sales

Job Description:

Location: Norwood MA

Curious about how things work Do you thrive in environments that allow you to be both self-motivated and collaborative Do you enjoy solving problems and finding solutions that make a real impact

At Instron we design and manufacture mechanical testing systems that shape the products you use every day from the crispness of a potato chip to the durability of eyewear. Our technology is trusted by 95% of the worlds largest manufacturers and were proud of the collaborative innovative culture that drives our success.

If youre energized by problem-solving eager to learn and passionate about helping customers overcome challenges this role is for you.

Why This Role Is Different

This isnt about cold calling or pushing products. Its about helping customers solve real challenges. If youre proactive tech-savvy and enjoy learning new things youll thrive hereeven if youve never worked in sales before.

What Youll Do

• Understand customer needs and guide them toward practical solutions
• Learn about our products and apply that knowledge to real-world problems
• Take initiative to follow up on inquiries and uncover opportunities
• Work independently while staying connected to a small supportive team
• Keep customer interactions organized and efficient using CRM tools

What Were Looking For

• A natural problem-solver who enjoys figuring things out
• Strong communication skills and a collaborative mindset
• Comfort with technology and an interest in technical concepts (well train you!)
• Ability to work independently and contribute to a small close-knit team

Career Changers Welcome

If youve worked in labs tech support manufacturing or any role where you solve problems and learn on the fly youll fit right in. We value initiative and curiosity over traditional sales experience.

Education: Requirements

Associates degree or higher is preferred; technical degree and equivalent experience are also valued.

Instron is an equal opportunity employer. We celebrate diversity and are committed to creating an environment where everyone can thrive.

Why Youll Love Working Here

• A culture that values curiosity learning and diverse perspectives
• Opportunities for growth and mentorshipyour career path can evolve with your interests
• Flexibility after initial training period (hybrid options available)
• Competitive pay and benefits including health coverage and retirement plans

VisitInstrons YouTube Channel to see our customers applications or watch our Culture video at Check outFacebook Watch at additional videos.

Compensation Information:

This position has a starting salary range of : $36$42 per hour plus quarterly commission opportunities. Pay is determined by several factors including your experience relevant skills and qualifications. This structure ensures competitive earnings and rewards your performance with additional opportunities for financial growth throughout the year.

ITW is an equal opportunity employer. We value our colleagues unique perspectives experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer ITW is committed to equal employment opportunity and fair treatment for employees beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race color sex gender identity sexual orientation religion national origin age disability protected Veteran status or any other characteristic protected by applicable federal state or local laws.