Account Representative

Skillbridge Academy is seeking a motivated personable and detail-oriented Account Representative to join our growing team in New York NY.

In this role you will serve as a key point of contact for clients build lasting professional relationships and support daily account operations. You will work closely with a collaborative team to deliver exceptional service identify opportunities for improvement and ensure a positive client experience.

This is an excellent opportunity for individuals who enjoy working with people solving problems and developing valuable business and communication skills in a professional environment.

Key Responsibilities

• Establish and maintain positive long-term relationships with clients and account contacts.

• Serve as a primary point of contact for account-related inquiries updates and requests.

• Provide professional timely and accurate assistance to ensure client satisfaction.

• Coordinate with internal departments to support efficient account management and service delivery.

• Maintain organized and accurate account records communications and documentation.

• Identify client needs and recommend appropriate solutions to strengthen relationships.

• Assist with account onboarding follow-ups and ongoing client communications.

• Contribute to team objectives while maintaining high standards of professionalism and service.

Qualifications :

• Excellent verbal and written communication skills.

• Strong interpersonal abilities and a customer-focused mindset.

• Exceptional organizational skills and attention to detail.

• Ability to manage multiple priorities in a fast-paced environment.

• Confidence in building relationships and communicating with diverse individuals.

• Proactive adaptable and solution-oriented approach to daily challenges.

• Comfortable using computers email and general office applications.

• Willingness to learn new processes develop professional skills and contribute to a team-oriented workplace.

• Positive attitude reliability and a strong sense of accountability.

Additional Information :

At Skillbridge Academy we recognize that investing in our people is an investment in our future.

• Competitive Salary: $49000 $53000 annually.

• Career Growth Opportunities: Develop professionally with opportunities for increased responsibility and career advancement.

• Professional Skill Development: Strengthen your communication client relationship management organization and business operations skills.

• Training & Support: Receive guidance and resources to help you build confidence and succeed in your role.

• Collaborative Work Environment: Join a supportive team that encourages teamwork fresh ideas and professional excellence.

• Meaningful Contributions: Take on responsibilities that directly support client satisfaction and organizational success.

• Transferable Business Skills: Build a strong foundation for long-term success across client relations account management and business operations.

Remote Work :

No

Employment Type :

Full-time