Account Representative Account Manager

ACCOUNT MANAGER / ACCOUNT REP

A career with RNR Tire Express can provide a challenging and rewarding opportunity for individuals who have a strong desire to succeed. We value our employees because we believe if we take care of our people they will take care of our customers.

At RNR we believe there is more to life than work and aim to ensure our employees area able to achieve a healthy work-life balance. All of our locations are CLOSED on Sundays as well as major holidays including New Years Day Memorial Day Independence Day Labor Day Thanksgiving Day and Christmas. Our typical hours of operation are 9 a.m. - 7 p.m. Monday through Friday and 9 a.m. to 5 p.m. on Saturdays.

The memories made during time spent with family and friends are important. We wouldnt dream of taking away from that enjoyment by presenting our employees with smaller paychecks to account for the holidays they have off. RNR Tire Express wants our team members to enjoy the holidays to their fullest!

Employee health and wellness is of the utmost importance to RNR Tire Express which is why we provide peace of mind coverage for our team members and their families. Medical dental vision and life insurance programs become available to regular full-time employees on the first day of the month following 60 days of full-time employment. Other optional benefits include accident coverage critical illness long-term disability short-term disability and additional life insurance. Additionally 401k and AFLAC supplemental benefits become available after 90 days of full-time employment.

Account Manager / Collection Specialist main responsibilities include but are not limited to the following:

Main Goal: At RNR Tire Express our number 1 goal is for the customer to acquire ownership of the product.

• Contact all customers whose Rental Agreements have expired for non-renewal and determine the customers need expectation or problem. This will most often be done by phone but may require going to the customers residence to either discuss their account or pick up the merchandise either at the customers request or as a dictated by Company Policy.
• Demonstrate diligence urgency impartiality and consistency regarding accounts management.
• Contact references on all accounts that do not return calls.
• Mail letters according to mail program.
• Recognize and create opportunities to renew customer agreements
• Schedule voluntary turn-ins of merchandise when bringing a Rental Agreement current is not likely.
• Handle field collections and de-installations.

Requirements:

• Valid State Driver License with a clean driving history
• We conduct drug screen & background check

Prior experience as sales agent rental agent account executive account manager account collection rent to own automative sales is important to the success at this job.

Related: Rent to own Aarons Rent a Center Buddys Rim Tyme Rent a wheel Account Manager Collections Repo

Required Experience:

IC