Account Manager

Buckland is looking for an Account ManagerWhat youll be doingThis position is responsible for providing the highest level of customer service to existing clients and ensuring proper onboarding is executed and follow through. This role will be tasked with working with all departments. What we can offer youCompetitive salary benefits package and matching retirement planA friendly collaborative work environmentOpportunities for professional development & ongoing learningA chance to be part of a growing organizationYou will be responsible forAssess new business opportunities and regularly visit clients to handle new account setup and manage follow up. Consistently upkeep client and product information on CRM allowing to track opportunities documenting pre and post call activities including lesson learned. Establish strong customer relation with key personnel understanding history brokerage & logistic rates to ensure proper transition of accounts to Operations with other company departments to build a solid relationship creating a constant flow of information and Stay up to date with current Industry news and regulatory educate and update clients on industry standards and process written and verbal communication your skills with Microsoft utilizing programs such as Excel Word Teams and your meticulous attention to detail by ensuring accuracy and decision by results working in a fast-paced environment. Maintain a well-organized calendar to balance meetings tasks and future initiatives. Provide exceptional customer support by addressing inquiries and resolving issues promptly and we need from youBachelors Degree or diploma in Business or International Business or similar discipline.(CCS) Customs Certified Specialist Designation and/or (LCB) Licensed Customs BrokerMinimum 5 years experience within the custom brokerage industryMS Office knowledge in applications including Excel Word PowerPoint and MS problem solving and decision-making skillsStrong verbal and written communication be legally eligible to work for the Company at all Passport and ability and desire to occasionally travel if required to other offices locations in CAD/USA/MEX#LI-SM2