Account Manager

Account Manager

Haymarket Media Inc. is seeking an Account Manager to join the Medical Communications team. This position is located in our New York NY office on a hybrid work schedule; three (3) days in office depending on business needs.

Job Overview:

The Account Manager is a key client-facing partner responsible for building strong client relationships driving seamless campaign execution and supporting account growth. Working closely with the Director of Account Management and Sales team the Account Manager owns the execution of turnkey media programs and supports the delivery of more complex integrated media campaigns.

The Account Manager brings deep knowledge of pharmaceutical clients agencies audiences and business objectives to align programs with client strategy maximize campaign performance and identify opportunities for growth. As a trusted day-to-day partner to clients and internal teams the Account Manager proactively solves problems drives accountability and ensures programs are delivered with quality precision and impact.

As a key member of a high-performing collaborative team the Account Manager brings initiative agility and a continuous-improvement mindset to a fast-paced and evolving environment.

Responsibilities:

• Manage a portfolio of assigned client accounts and turnkey programs serving as the primary day-to-day client relationship manager and central point of accountability for successful program execution and client satisfaction.

• Lead the direct execution of standardized programs following established workflows and ensuring campaigns are delivered accurately on time and within contracted scope and client-specific requirements.

• Manage turnkey media products including targeted banner campaigns newslettersCPE content marketing programs and endemic consumer campaigns.

• Coordinate cross-functional execution across Sales Ad Operations Marketing Reporting Finance and other internal teams ensuring teams remain aligned to client objectives and overall client experience.

• Perform quality assurance reviews across campaign setup and booking including IO/RIO entry into Salesforce for turnkey products.

• Regularly monitor campaign performance for established and client-specific KPIs flagging concerns to the appropriate stakeholders.

• Identify evaluate and escalate campaign issues and risks coordinating cross-functional investigations and driving timely resolutions while keeping clients and leadership informed.

• Develop strong knowledge of client agency industry brand and audience priorities using that understanding to support effective campaign strategy client communication and execution.

• Develop expertise in Haymarkets product suite and audiences understanding how products and solutions align to client objectives and campaign needs.

• Additional AdHoc tasks to support the Account maintenance as assigned by the Director of Account Management

Skills and Requirements:

• 3-4 years of industry experience or related work. Pharma & Digital Media experience ideal

• Education: Bachelors degree in a related field of study

• Strong interpersonal and communication skills

• Thrives in a fast-paced dynamic environment effectively managing competing priorities shifting deadlines and complex cross-functional workflows while maintaining a high standard of execution.

• Able to accurately prioritize when competing for internal resources.

• Agile operational problem-solver who can diagnose challenges and develop actionable recommendations to optimize technical campaign execution.

• Demonstrates a high level of curiosity and a commitment to continuous learning when facing new challenges.

• Strong critical thinker with a proactive approach to problem-solving.

• Ambitious and self-motivated with a drive to achieve results.

What We Offer:

• A competitive compensation package

• The salary range for this position is $90$105k. Compensation will be commensurate with experience skill level functional and/or industry knowledge education level certifications as well as other qualifications.

• Paid annual vacation holiday and sick time off

• Comprehensive health plans including medical dental and vision

• Competitive 401(k) investment options and generous company matching program

• Life insurance

• Commuter benefits

• Employee referral awards

• Tuition reimbursement

• Training opportunities through industry-recognized programs

• A creative and passionate workplace and a fun collaborative team environment

• Three Week Work from Anywhere benefit to ensure work life balance

About Haymarket Medical Network:

The Haymarket Medical Network delivers the latest news in-depth features clinical tools and drug information across more than 20 unique brands and multiple formats (digital app print live events and more). From primary care to specific therapeutic areas the Haymarket Medical Network delivers relevant and timely clinical content to healthcare practitioners helping them make evidence-based decisions at the point of care.

About Haymarket:

Haymarket Media Inc. is an award-winning specialist content and information company. With more than 30 market-leading media brands Haymarket offers unmatched expertise and insight through balanced relevant original content across a spectrum of media channels. Haymarket is home to highly regarded health care professional brands such as The Clinical Advisor Dermatology Advisor and MPR (Medical Professionals Reference) among a portfolio of HCP-focused specialty-specific websites as well as the esteemed business media titles including PRWeek MMM (Medical Marketing and Media) Campaign and McKnights Long-Term Care News.

Haymarket Media Inc. is the US division of Haymarket Media Group. Haymarket Media Group is a privately-owned media data and information company shaping a better future with remarkable content for specialist audiences across the world. The company has 1300 employees across offices in the UK US Canada Hong Kong Singapore India Germany and the Netherlands. Haymarkets portfolio consists of more than 70 market-leading brands including Campaign Third Sector What Car MyCME and Asian Investor. Through live digital print education data tech services video and audio Haymarkets brands inspire inform and empower clients and communities internationally. As a Certified B Corporation were proud to be part of a community of companies working together for change and taking part in collective action to advocate for a shared goal of a global economy that benefits people and the planet.

An equal opportunity employer Haymarket Media does not discriminate in hiring or terms and conditions of employment because of an individuals race color religion gender gender identity national origin citizenship age disability sexual orientation marital status or any other protected category recognized by state federal or local laws.

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