Account Manager, Life Sciences
Jacksonville, FL - USA
Job Summary
Life at Hueman
Were a team of people-people: relationship builders problem solvers encouragers teammates and helpers. Whether were celebrating a hiring win jumping in to help solve a recruiting challenge volunteering in the community or cheering each other on through busy seasons we believe work feels better when people feel supported.
Our culture is built on connection teamwork and a shared commitment to creating great employment experiences. Here we believe that everybody is somebody. That means youll find a team that cares about doing good work showing up for each other and making space for people to bring their ideas energy and personality to the table.
And were proud that Hueman is Great Place to Work Certified with 88% of employees saying Hueman is just that: a great place to work.
Please note:This is a hybrid position based in Jacksonville FL. Team members are expected to work in the office on Monday Wednesday and Thursday with theoptionto work from home on Tuesday and Friday.
Join Hueman as an Account Manager Life Sciences
Hueman is hiring an Account Manager Life Sciences to manage the needs of our Life Sciences client partnerships and where needed guide the recruiters who deliver for them. Youll play a strategic part in our RPO operations team building strong client relationships and keeping delivery on track.
Youll anticipate client needs monitor contractual obligations KPIs and SLAs and look for ways to improve how each partnership runs. Youll also lead quarterly business reviews support client billing and forecasting and proactively bring new service offerings to the table.
What Youll Do
Build strong client partnerships through exceptional talent advising
Anticipate client needs identify opportunities for improvement and implement change
Manage contractual obligations monitoring KPIs SLAs and expected service delivery
Support the development of client talent acquisition processes and ensure compliance
Maintain knowledge base of evolving market conditions and competitive hiring landscapes
Build and deploy recruitment strategies
Leverage data to foreshadow risks or delivery gaps
Organize conduct and lead quarterly business reviews
Remain accountable to internal business expectations including client billing forecasting P&L accountabilities internal leadership meetings etc.
Proactively present service offerings to current clients to drive business forward
May lead and mentor team members setting clear expectations providing guidance and feedback and holding the team accountable to delivery
Travel to client sites or recruiting events as needed
What Were Looking For
Were looking for someone who enjoys building client relationships developing people and solving problems in a fast-paced recruiting environment.
Required skills and abilities include:
Ability to successfully manage volume hiring projects as well as maintain ongoing long-term partnerships
- Excellent communication and organizational skills
- Ability to collaborate with internal and external stakeholders at all levels
- Exemplary attention to detail
- Proficiency in Microsoft Office 365
- Strong integrity and work ethic
- Values in alignment with Huemans core values
- Experience with Applicant Tracking Systems preferred
- Two or more years of account management experience preferred
Education and Experience
- Bachelors degree or equivalent combination of education and experience required
- At least 7 years of recruiting experience including full-desk recruiting from sourcing through offer
- At least 2 years of Life Sciences recruiting experience or at least 2 years of recruiting leadership experience; both preferred
Compensation and Benefits
The salary range for this position is $70000-$85000 depending on experience plus commission.
Benefits include:
- Paid time off
- Health dental vision and life insurance
- Traditional and Roth 401(k) options with company match
- Learning and development opportunities
- Leadership development opportunities
- Community service events
- Wellness and mental health support
- A collaborative work environment that emphasizes togetherness diversity and teamwork
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer.
- Ability to perform the essential functions of the position with or without reasonable accommodation.
- Candidates hired for this position must pass onboarding and credentialing requirements established by Hueman and the client.
Applicants requiring a reasonable accommodation to participate in the hiring process may contact
Equal Opportunity Employer
Hueman is an Equal Opportunity Employer. We are committed to increasing workforce diversity fostering inclusive environments and sustaining those efforts through equitable practices not only across our own businesses but across our partners as well. Hueman provides equal employment opportunities to all employees and applicants without regard to race color religion sex national origin age disability veteran status genetic information sexual orientation gender identity or any other characteristic protected by applicable federal state or local law. This mission is guided by our core values of excellence trust change service and teamwork.
Required Experience:
IC