Account Manager, Career Span Programs & Member Journeys

Since our founding in 1924 weve cut cardiovascular disease deaths in half but there is still so much more to do. To overcome todays biggest health challenges and accelerate this progress we need passionate individuals like you. Join our movement be part of the progress and help ensure a healthier future for all. You matter and so does the impact you can make with us.

The American Heart Association has an excellent opportunity for anAccount Manager Career Span Programs & Member Journeys in ourProfessional Membershipgroup at our National CenterofficeinDallas TX.

The Account Manager Career Span Programs & Member Journeys manages programs and volunteer-led initiatives serving members at key stages of their careers with primary responsibility for the Fellows-in-Training Program and the COC Early Career and Mid-Career Committees.

The position contributes to and manages initiatives related to the Fellows-in-Training Program the COC Early Career and Mid-Career Committees while collaborating across the membership team to develop member journeys that strengthen professional development engagement conversion and retention.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful you will have access to Heart U our award-winning corporate university as well as additional training and support locally.

#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us onLinkedInInstagramFacebookX and .

• Identify and develop relationships with cardiology fellows and fellowship training program directors to grow their participation and membership with the American Heart Association.
• Partner with field team colleagues to assess training needs of cardiology fellows.
• Work across the membership team to help increase the conversion rate of Fellows-in-Training to paid early career members upon program completion.
• Partner with the member content lead to ensure the successful planning and execution of high-quality innovative professional education programs in both in-person and virtual settings.
• Manage the logistics and registration for leadership functional and special interest committee meetings and teleconferences.
• Implement processes for nominating and electing committee members and submitting nominations for American Heart Association positions.
• Support navigation engagement and career growth of American Heart Association Fellows within theAmerican Heart Association.
• Lead and staff the COC Early Career Committee and Mid-Career Committee.
• Manage personal and professional development programming for Scientific Sessions and the International Stroke Conference.
• Management of project timelines deadline compliance and effective communication and dissemination of both.
• Establish trusted communication with volunteers and anticipate needs and expectations.

Want to help get your resume to the top Take a look at the experience we require:

• Bachelors Degree from a four-year college or university or equivalent experience
• Minimum of three (3) years of relevant experience
• Minimum of three (3) years of project management experience in a professional business setting; preferably a science and/or medical association.
• Demonstrated experience working with and handling science/clinical volunteers.
• Has a passion and interest in virtual learning techniques.
• Excellent training skills with the ability to clearly communicate with a variety of healthcare professionals.
• Must be able to balance multiple projects simultaneously in a fast-paced environment.
• Ability to lead build and show demonstrated growth of programs.
• Ability to meet established deadlines while working independently.
• Knowledge of Microsoft Applications (Word Excel Power Point Outlook).
• Excellent verbal and written communication skills.
• Ability to provide outstanding customer service skills to both internal and external customers.
• Ability to travel overnight approx. 10% of the time.

Here are some of the preferred skills we are looking for:

• Non-profit experience.
• Fellow-in-Training Experience
• MBA or graduate degree
• Collaboration skills with the ability to work as part of a team.

The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.

• Compensation Our goal is to ensure you have a competitive base salary. Thats why we regularly review the market value of jobs and make adjustments as needed.
  
  
• Performance and Recognition You are rewarded for achieving success through annual salary planning and incentive programs; based on the type of position
  
• Benefits We offer a wide array of benefits including medical dental vision disability and life insurance along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being we also offer an employee assistance program employee wellness program and telemedicine and medical consultation.
  
  
• Professional Development You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Associations national online university with more than 100000 resources designed to meet your needs and busy schedule.
  
  
• Work-Life Harmonization The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year which includes several days off at the end of the year.
  
  
• Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities or for potential future positions in the organization.

The American Heart Associations 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health by 2028 the Association will drive breakthroughs and implement proven solutions in science policy and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.

At American Heart Association American Stroke Association our mission is to be a relentless force for a world of longer healthier lives regardless of race ethnicity gender gender identity religion age language sexual orientation national origin and physical or cognitive abilities.

This position not a match with your skills Click here to see other opportunities.

In accordance with local and state laws where applicable qualified applicants with arrest or conviction records will be considered for employment.

EOE/Protected Veterans/Persons with Disabilities