Account Growth Manager
Saint Paul, MN - USA
Job Summary
Job Description
Role Title : Account Growth Manager
Role Type : Full Time
Location : USA
Experience : 10 - 18 Years
Position Overview: We are seeking a dynamic and strategic Account Manager to lead and grow relationships within the payer ecosystemincluding health insurers TPAs and government-sponsored programs.
You will serve as the primary point of contact driving client satisfaction contract performance and revenue growth.
Key Responsibilities:
- Manage a portfolio of payer accounts ensuring high levels of client satisfaction and retention.
- Serve as a trusted advisor to payer clients understanding their operational regulatory and strategic needs.
- Lead contract negotiations renewals and performance reviews.
- Collaborate with internal teams (analytics product) to deliver customized solutions.
- Monitor KPIs SLAs and compliance metrics across payer engagements.
- Identify upsell and cross-sell opportunities to expand account value.
- Stay current on payer trends reimbursement models and regulatory changes.
Required Skills & Experience:
- A 10 years of experience in healthcare account management preferably in payer-facing roles
- Strong understanding of payer operations claims processing provider networks and value-based care models
- Excellent communication negotiation and relationship-building skills
- Familiarity with healthcare data standards (ICD-10 CPT HL7/FHIR)
- Experience with CRM tools (e.g. Salesforce) and reporting platforms
- Candidates should have recent and clearly demonstrable AI/GenAI consulting account management or business development experience with no significant unexplained career gaps.
- Must be willing to work onsite 45 days per week