Account Executive
Philadelphia, PA - USA
Job Summary
The role of Account Executive at ChatterBlast Media is a mid-level position within the companys account team. This role is designed to provide account support to the account management team while also managing their own clients & projects. The candidate must be located in the Philadelphia region as this role is hybrid and will require time onsite either in-office or supporting client events.
All positions at ChatterBlast are designed for employees to have a great work-life balance including the ability for remote working in-office working or a variety of the two. Our hybrid work environment also allows for flexible work schedules to ensure staff can optimize both their personal and professional time.
This role is 50% internal and 50% client facing and requires a creative enthusiastic and detail-oriented approach. You are proactive and happy to work collaboratively and both an over-communicator and quick problem-solver.
Responsibilities:
- Support account managers and deliver on client expectations and needs on a consistent basis
- Track and maintain select campaigns between a handful of clients at different stages
- Assist managers in tracking internal and external progress to complete project deliverables
- Assist managers in the full project life cycle including: account kick-off work orders creative briefs implementation and reporting
- Traffic work between account strategy ads and creative teams
- Complete projects to a specific schedule and within an agreed budget
- Interpret client goals and work with creative ads and reporting teams to concept and implement creative strategies
- Manage monitoring and engagement tools to respond and track online conversation and campaign success
- Manage online interaction within social blog and forum communities through third-party tools (HeyOrca Sprout Social etc.)
- Build and maintain relationships with clients to ensure overall client satisfaction
- Promote the expansion of business with existing clients with innovative ideas and timely input on upcoming and existing client projects
- Be available on-site in the Philadelphia area for both office hours and client events/meetings off-site
- Competitive Salary
- Health Benefits - Medical Dental & Eye
- Access to our office in the heart of Center City Philadelphia
- Robust paid-time off & Paid Holidays
- 401k Plan
- 3 years of digital media experience ideally in an agency marketing or consulting environment.
- Strong knowledge and interest in social media displays a full understanding of each network and maintains a curiosity for whats next.
- Proficient with analytic monitoring and scheduling systems
- Experience with time management tracking and internal management tools (Google Workspace Trello Slack)
- Proactive communicator and problem solver.
- Strong creative background including: writing concepting and storytelling.
- Strong public speaking skills and ability to run presentations and client meetings.
- Self-starter who works well independently and collaboratively.
- Ability to work in a fast-paced environment.
- Undergraduate degree in advertising communications marketing media studies business and/or related fields.
Required Experience:
IC
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