Account Director

Agency:

Job Function:

Job Subfunction:

Job Description:

The successful Account Director at BBDO New York is responsible for leading the business of marketing for assigned clients bringing together the agencys capabilities across creative strategy performance content social PR media experience and technology.

The AD is a senior day-to-day client partner who understands the clients business objectives marketing priorities and competitive environment and translates them into clear direction for integrated agency teams. They are responsible for the quality of the agencys work strength of the client relationship operational and financial health of the business and development of the account team.

The AD works closely with senior account leadership while independently leading significant areas of the client business. They anticipate needs identify opportunities solve problems and ensure the right agency resources are engaged at the right time.

In sum the standard of performance for the AD is excellence in client leadership strategic thinking creative stewardship integrated execution financial management and team leadership.

• Lead the day-to-day business and marketing relationship across assigned client workstreams.
• Develop a deep understanding of the clients business objectives category audience and competitive environment.
• Orchestrate integrated agency capabilities across creative strategy performance content social PR media experience technology and production.
• Own the quality and integrity of the agencys creative product across assigned business.
• Contribute to and where appropriate lead strategic discussions with clients and internal teams.
• Maintain a clear view of upcoming client priorities projects risks and opportunities.
• Lead integrated teams through the development and delivery of complex marketing initiatives.
• Evaluate campaign performance and translate results into recommendations for optimization and future work.
• Manage the financial health and profitability of assigned client business.
• Lead develop and strengthen the account management team.

• Serve as a senior day-to-day client partner and build trusted relationships with key client stakeholders.
• Develop fluency in the clients business objectives marketing priorities organizational dynamics and competitive challenges.
• Help clients solve complex marketing challenges by connecting business needs to the appropriate agency capabilities.
• Provide proactive counsel and bring forward ideas and opportunities beyond immediate assignments.
• Maintain a clear view of the clients business horizon and anticipate upcoming needs projects challenges and opportunities.
• Build collaborative relationships with client partner agencies including media PR social and other external partners.
• Lead client meetings and presentations with confidence and influence.
• Know when to elevate significant business strategic relationship or delivery issues to senior account leadership.

• Own the orchestration and overall quality of how agency ideas come to life across channels and in culture.
• Partner closely with Creative and Strategy to ensure work is grounded in strong strategic thinking and delivers against client objectives.
• Contribute to and when appropriate lead strategic discussions and recommendations with clients.
• Develop clear points of view that help clients move beyond one-off campaigns toward ideas and platforms that build the brand over time.
• Evaluate creative work against the brief business objectives and brand strategy before it reaches the client.
• Provide clear actionable client and business direction to creative and strategic teams.
• Partner with Connections and Strategy teams to develop holistic consumer journey and communications plans.
• Evaluate campaign performance and use insights and results to inform optimization and future recommendations.

• Bring together the right agency capabilities and talent to develop strategically strong integrated marketing initiatives.
• Lead teams across multiple disciplines and ensure all partners understand the client objectives strategic direction deliverables and expectations.
• Maintain operational excellence across projects and workstreams within the assigned business.
• Partner closely with Project Management and discipline leads to ensure work progresses according to agreed timelines budgets and client expectations.
• Identify potential risks to strategic integrity creative quality timing scope or delivery and address them proactively.
• Create clear communication and accountability across internal teams clients and external agency partners.
• Ensure teams remain focused on both immediate deliverables and the broader client business.

• Own the financial health of assigned client business and ensure work is managed profitably.
• Demonstrate strong understanding of scopes of work staffing plans project estimates production budgets billing and financial reporting.
• Partner with Project Management Finance and senior account leadership to manage resources effectively.
• Identify scope changes budget pressures or resource needs early and address them with the appropriate stakeholders.
• Ensure teams understand the scope and financial parameters of the work they are delivering.
• Identify opportunities to expand existing client relationships and bring additional agency capabilities forward where appropriate.

• Lead and manage the account team across assigned business.
• Manage coach and develop Management Supervisors and other account team members.
• Establish clear expectations responsibilities and accountability across the team.
• Provide ongoing feedback training and development to strengthen account management capabilities.
• Create a clear vision for the team and ensure individuals understand how their work contributes to broader client and agency objectives.
• Partner with senior leadership on staffing hiring retention and team structure.

What Sets You Apart

• Storyteller: You understand how to tell a story possess exceptional presentation skills and have the ability to influence outcomes.
• Builder Mindset: For both BBDO and our clients were building and improving new processes as we go. We need someone who will be proactive in identifying paths to be better.
• Collaborative: BBDO and our clients are team-oriented. Bringing out the best ideas requires everyone to work together.
• Patient Teacher: Whether encouraging and educating our internal teams or leading our clients.
• Curious and Independent Learner: While this role requires marketing expertise we expect everyone to seek ongoing learning in new methodologies brand strategy and platforms.
• Demonstrated ability to apply AI tools and emerging technologies to streamline workflows strengthen analysis and deliver more effective business outcomes.

• Minimum 10 years of relevant advertising marketing or integrated communications experience.
• Significant account management experience leading complex client business within an agency environment.
• Demonstrated ability to build strong relationships with senior client stakeholders.
• Strong strategic marketing instincts and a solutions-oriented approach to client and business challenges.
• Experience leading integrated marketing programs across multiple disciplines and channels.
• Strong understanding of scope development financial management project setup staffing and profitability.
• Thorough understanding of production management and the development and implementation of scopes with creative and production teams.
• Proven ability to lead manage and develop account teams.
• Excellent presentation communication and interpersonal skills.
• Strong organizational skills and the ability to lead multiple priorities and workstreams simultaneously.

BBDO has adopted a hybrid working environment. Employees are required to be in the office Tuesday through Thursday and work from home Monday and Friday.

Salary Range: $135000 - $150000

Omnicoms policy requires employees to work in the office for a minimum of three days a week unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time and many of our agencies as well as Omnicoms corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed and were focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join uswe look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

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