Account Director

Account Director (Client Growth and Agency Leadership)

About the Role

DEPLOYs client is looking for an Account Director who knows how to run a book of business growit and show up as a collaborative force on new business.

DEPLOYs clientsapproach is grounded in behavioral science and Creative Psychology - agenuine differentiator that shapes how we think about strategy creative and clientoutcomes. This role plays a key part in translating that thinking into growth for ourclients and our agency.

You will own your portfolio day to day while working alongside an Account Supervisorand Account Coordinator and reporting directly to the SVP of Account Leadership.

If you are someone who wants to lead accounts grow relationships and help shape theculture and trajectory of a growing agency this role is for you.

What Youll Do

Client Leadership and Retention -Serve as the primary point of contact and strategic lead for an assigned portfolio ofclients

Build trust and deepen relationships by demonstrating a strong understanding ofeach clients business goals and challenges

Proactively identify opportunities to expand scope evolve strategy and add value -before clients ask

Lead client meetings presentations and check-ins with confidence and clarity

Ensure flawless project delivery by working closely with your account team andcross-functional partnersAccount Growth

Develop and execute organic growth strategies across your portfolio

Identify upsell and cross-sell opportunities aligned to the client business objectives

Track account health and flag risks early turning challenges into opportunities fordeeper partnership

New Business Support

Pitch in on new business efforts - from RFP responses and research to livepresentations

Bring your client experience to bear when crafting agency positioning and pitchstrategy

Represent DEPLOYs clientwith credibility and enthusiasm to prospective clients

Team and Agency Building

Work alongside an Account Supervisor and Account Coordinator providing directionand mentorship

Contribute to a positive high-performing team culture - you model what greataccount leadership looks like

Engage in agency initiatives internal conversations and process improvements thathelp DEPLOYs clientgrow

What Were Looking For

5-8 years of agency experience with at least 4 years in an account leadership role

A proven track record of growing client relationships and expanding account revenue

Experience working across integrated campaigns - spanning brand creative digitaland/or media

Strong presentation and communication skills - you can hold a room and translatecomplex ideas simply

Vertical experience in one or more of the following: healthcare/insurance financialservices or CPG/retail

A collaborative instinct - you build real relationships across disciplines not justmanage up

High accountability and low ego - you care about the work and the people doing it

Comfort operating in a fast-moving growth-oriented environment where theplaybook is still being written

Bonus: Experience with behavioral science consumer psychology or research-backed creative strategy

Work Style

Birmingham AL-based preferred; hybrid schedule

Reports to SVP Account Leadership

Travel for client engagements and new business pitches as needed

What Success Looks Like

Client portfolios are growing - in scope revenue and relationship depth

Clients feel strategically led not just serviced

New business efforts are stronger because of your involvement

The team around you is developing and performing at a higher level

DEPLOYs client becomesa better agency because you are part of building it