Account Development Representative

Our sales team combines technical expertise application knowledge and responsive customer service to help customers solve complex process and fluid handling challengesnot simply supply is seeking a driven customer-focused Account Development Representative (ADR) to proactively grow revenue within an assigned portfolio of accounts. Unlike a traditional inside sales or customer service role the ADR is responsible for identifying opportunities strengthening customer relationships reactivating dormant accounts and generating profitable growth through consistent outbound position is approximately 8090% proactive outbound account development and 1020% responding to customer inquiries and supporting sales opportunities. Success in this role comes from creating demand strengthening customer relationships and driving profitable growthnot simply processing incoming ADR also serves as a key resource for lead qualification and pipeline development by managing inbound marketing leads and proactively identifying new opportunities through sales intelligence platforms and project bid services. This role partners closely with Outside Sales Representatives while independently managing account development activities and is well-suited for experienced sales professionals as well as ambitious individuals looking to build a long-term sales ObjectivesDrive profitable revenue growth within an assigned account customer share-of-wallet through cross-selling upselling and solution-based dormant and underdeveloped and develop inbound and outbound sales leads into qualify and coordinate larger opportunities with Outside Sales when a trusted resource for customers by developing strong product knowledge and long-term ResponsibilitiesDevelop and execute a proactive outbound call and email strategy for assigned and qualify inbound leads generated through Indelcos website and Salesforce CRM filtering out unqualified inquiries and ensuring high-potential opportunities receive timely the lead qualification process by working opportunities directly or assigning qualified opportunities to the appropriate Outside Sales Salesforce CRM to document activities manage opportunities and maintain a high-quality sales identify new prospects and projects using sales intelligence and lead generation tools such as ZoomInfo project bid platforms and other business development target accounts decision makers and upcoming projects to build a consistent pipeline of qualified relationships with purchasing operations maintenance engineering and other key customer customer needs and recommend products and solutions that create prepare and actively follow up on quotations to maximize conversion new applications projects and cross-selling opportunities across Indelcos product with Outside Sales Representatives on strategic opportunities and account with Customer Service Purchasing and Operations to deliver an outstanding customer travel locally to visit customers strengthen relationships and support sales opportunities alongside or independently of Outside Sales as expand knowledge of Indelco products suppliers industries and Indelco with professionalism responsiveness and a strong commitment to customer 2 years of experience in inside sales account development customer service business development or a related B2B sales role in qualifying sales leads managing CRM pipelines or supporting business development activities is highly experience in industrial distribution or customer-facing technical sales will also be verbal and written communication in initiating outbound customer calls and developing business organizational time management and follow-up using Salesforce CRM Microsoft Office and sales intelligence tools such as ZoomInfo is with industrial distribution manufacturing pipe valves fittings pumps stainless steel tubing or related industrial products is AttributesProfessional and with a continuous learning and organized with strong attention to team level of integrity and MetricsRevenue and gross profit growth within assigned in customer accounts successfully inbound and outbound opportunities response time and lead conversion conversion retention and account pipeline quality and opportunity of individual sales and account development OpportunitiesThis role offers multiple long-term career paths. High-performing individuals may choose to build a rewarding career as an Account Development Representative or pursue advancement into Outside Sales Strategic Account Management Sales Management or other leadership opportunities.