Access Services Specialist, part-time

Job Description:

DIVISION: Academic

UNIT: DiMenna-Nyselius Library

BASIC FUNCTION: Supports a variety of Access Services and clerical procedures. Assists library patrons in the use of library materials facilities and equipment. Supervises and trains student employees. Manages Access Services operations in absence of Head of Access Services or Access Services & Reserves Specialist.

UNUSUAL WORK CONDITIONS: Physical requirements: mobility; must be able to lift materials off shelf. Requires some evening and weekend hours.

EDUCATION:Associate degree or equivalent required.

ESSENTIAL EXPERIENCE: One-year previous library or related experience. Demonstrated computer literacy. Demonstrated knowledge of integrated library systems. Supervisory and communication skills are required. Commitment to diversity equity and inclusion.

EXEMPT: No

SUPERVISION OF PERSONNEL: Assisting with the supervision of approximately 30 student assistants.

REPORTS TO: Head of Access Services

ESSENTIAL FUNCTIONS:

Assists with all Access Services operations. This includes:

• assisting with oversight of the main service point with extensive service hours of the library

• supporting access services-related tools and technologies including the integrated library system and student information system

• maintaining workflows for all aspects of Access Services operations

• maintaining patron records

• explaining and interpreting circulation policies to patrons

• assessing and resolving problems and referring to other staff as appropriate

• answering routine inquiries and referring patrons in need of professional assistance to librarians

• assisting patrons with the use of printer scanner and computer hardware

• assisting with the on-campus delivery of Library and interlibrary loan material

• assisting with mailing of library resources to remote patrons

• identifying books for repair or replacement

• managing Access Services operations in absence of Head of Access Services or Access Services & Reserves Specialist.

Assists with building access and facilities management. This includes:

• performing routine inspection of building for issues requiring work orders

• opening or closing building as necessary

• submitting work orders

• communicating with Head of Access Services regarding building issues and maintenance

• monitoring building security and providing the initial response to emergencies and issues related to building access and security.

Supervises student employees. This includes:

• coaching training and mentoring as appropriate

• overseeing the flow and quality of work

• coordinating staffing schedules

• assisting Head of Access Services to evaluate performance.

Performs such other duties responsibilities and activities as required by supervisor and as departmental/University needs indicate.

Category:

Performs such other duties responsibilities and activities as required by supervisor and as departmental/University needs indicate.

*Disclaimer

The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties responsibilities activities and/or qualifications required or expected of employees assigned to this job. Duties responsibilities and activities may change and new ones may be assigned at any time with or without notice.

All offers of employment are contingent upon a satisfactory background check.

Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.