Academic Technology Lab Assistant
Job Summary
Active Student Employees: If you are a current Student Employee or have previously worked in a student position you must apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Find Jobs in the search. Locate the position and click Apply.
External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details and you may verify and update data on the My Information page.
IMPORTANT: Please review the job posting and fully complete all sections of the application. You will not be able to modify your application after you submit it.
Job Family:
Student Work StudyDepartment:
Center for Teaching and LearningSupervisor:
Kirstie KnightonJob Title:
Academic Technology Lab AssistantJob Description:
Eligibility: Work-Study Only (Must be Work-Study eligible to apply)
Pay Rate: $10.00 / hour
Shift Availability: Hours fall between 8:00 AM 8:00 PM (MondayThursday) and 8:00 AM 5:00 PM (Friday). We build your work schedule around your class schedule.
Position Summary
We are seeking enthusiastic tech-minded Lab Assistants to join our Academic Technology Services this role you will help manage a dynamic flexible multimedia environment supporting faculty staff and students as they utilize lab workstations and display docking setups.
If you love solving tech puzzles helping others and learning modern digital skills this position offers hands-on experience at the intersection of technology and education.
Key Responsibilities
- Patron & Hardware Support: Greet lab visitors assist users with basic hardware/software issues.
- Communication & Customer Service: Provide friendly professional and clear assistance to patrons with varying levels of technical expertise.
- Lab Operations: Maintain an organized clean and welcoming environment; manage opening/closing checklists; and independently complete required assignments in Canvas.
Qualifications & Skills
- Work-Study Eligibility Required (Applications without work-study approval cannot be considered).
- Strong dependability punctuality and ability to work independently.
- Solid foundational computer skills and a willingness to learn multi-platform troubleshooting (macOS Windows iOS docking systems).
- Excellent communication and interpersonal skills.
- An eye for detail and an enthusiasm for educational technology.
Scheduled Hours:
20Start Date:
08/26/2026End Date:
05/7/2027Required Experience:
Junior IC
About Company
Mercer University is one of America’s best colleges, with programs from undergraduate liberal arts to graduate, doctoral-level degrees in Georgia and online.