Academic Systems Manager

Job Summary/Basic Function:

The Graduate Academic Systems Manager provides leadership for graduate academic operations technology systems and strategic projects that support the Graduate Colleges mission and institutional goals. This position oversees staff responsible for admissions degree processing and graduate systems administration while leading initiatives that improve processes enhance system functionality and strengthen service delivery.

Department Overview:

The Graduate Academic Systems Manager provides leadership for graduate academic operations technology systems and strategic projects that support the Graduate Colleges mission and institutional goals. This position oversees staff responsible for admissions degree processing and graduate systems administration while leading initiatives that improve processes enhance system functionality and strengthen service position serves as a key liaison across academic units Enrollment Management Information Technology the Registrars Office and other campus partners to identify needs develop solutions and implement improvements.

Level Scope:

Fully competent and productive professional contributor who applies acquired job skills policies and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action. May provide guidance and assistance to entry level professionals and/or support employees.

Essential Functions:

35% of the time the Graduate Academic Systems Manager:

• Supervision and Team Leadership
• Supervises and supports the Admissions and Degree Team responsible for:
• Processing graduate application materials and admitting graduate students
• Reviewing graduate student academic progress academic adjustments and confirming degree completion
• Front-office support and customer service for inquiries and requests
• Supervises and supports the Systems Team responsible for:
• Application and forms systems management and electronic systems that support recruitment admission and graduation
• Coordinating with OIT and systems-focused staff in Undergraduate Admissions Extended Studies and other units across campus
• Ensuring staff technology and workstations are maintained and aligned with best practices
• Develops and monitors annual work plans priorities and unit initiatives

60% of the time the Graduate Academic Systems Manager:

• Operations and Systems Improvement
• Leads and coordinates initiatives that support Graduate College priorities including those in admissions and degree processing electronic systems communications graduate student success and other mission-critical services
• Liaises with campus partners to identify operational needs improve processes and implement solutions including degree-granting colleges OIT Undergraduate Admissions the Registrars Office and Extended Studies.
• Oversees enhancements to systems workflows forms and technology that support graduate education operations
• Coordinates testing implementation documentation and user support for new and existing systems
• Utilizes data reporting and operational metrics to support decision-making and continuous improvement
• Regularly reviews and maintains internal policies and procedures for academic administrative activities
• Leads or supports special projects as assigned

5% of the time the Graduate Academic Systems Manager:

• Performs other duties as assigned

Knowledge Skills Abilities:

• Excellent written and verbal communication skills
• Superior attention to detail and organizational skills
• Demonstrated supervisory and leadership experience
• Knowledge of project development and management
• Ability to implement and follow policies and procedures effectively
• Experience collaborating across multiple administrative and academic units
• Ability to manage sensitive and confidential information with discretion

MinimumQualifications:

Bachelors and 2 years of professional experience or equivalent relevant experience.

Preferred Qualifications:

• Experience managing or administering enterprise systems in a higher education environment
• Experience leading cross-functional projects involving multiple stakeholders
• Experience with graduate education admissions student records enrollment management or academic operations
• Experience analyzing reporting and interpreting institutional or operational data
• Experience developing business processes workflows and technology solutions
• Experience supervising professional staff
• Working knowledge of platforms such as Slate CRM PeopleSoft Campus Solutions Smartsheet ServiceNow Salesforce Kuali reporting tools SQL APIs or similar enterprise applications
• Experience collaborating with information technology teams on system implementations integrations or process improvements

Salary and Benefits:

Salary range is$60673.60 to $75836.80 annually and is commensurate with State University provides a best-in-classbenefits package including (but not limited to):

• 12paid holidaysAND the University is closed between Christmas and New Years (requires use of 3 vacation days)
• Between 12-24annual paid vacation daysfor full-time Professional and Classified staff depending on position type and years of service
• 10.76% University contribution to yourORP retirement fund(Professional and Faculty employees)
• 11.96% University contribution to yourPERSI retirement fund(Classified employees)
• Excellent medical dental and otherhealth-related insurancecoverages
• Tuition fee waiverbenefits for employees spouses and their dependents
• See ourfull benefits pagefor more information!

Required Application Materials:

Resume and Cover Letter.

This position is open until filled. Applicant review began on July 21st 2026.

About Us:

Nestled along the Boise River and steps from the state capitol Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. Were a trailblazing institution nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.

Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. Were building a thriving community of faculty and staff whose unique skills experiences and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.

Learn more about Boise State and living in Idahos Treasure Valley at Experience:

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