Academic Advisor

Join the Gateway Family

At Gateway Technical College we know that meaningful work a supportive culture and a healthy work-life balance matter.

When you join Gateway you become part of a community focused on helping students succeed while strengthening the communities we serve.

Two Full-Time Academic Advisor Opportunities

Gateway is hiring two Academic Advisors through this posting: one position based at the Kenosha Campus and one position based at the Racine Campus. Candidates interested in either campus opportunity are encouraged to apply.

Accessible Educational Opportunities

Provide clear personalized guidance that helps students understand and navigate Gateway programs requirements resources and educational pathways.

Student Persistence Completion & Success

Use proactive advising academic planning case management and barrier resolution to help students remain on track toward completion and achieve their academic transfer and career goals.

Flexible & Student-Centered Education

Help students navigate educational options and make informed decisions that reflect their circumstances goals and career aspirations.

Industry & Career Pathway Connections

Connect students educational choices with career pathways transfer opportunities and workforce opportunities.

Connected & Responsive Student Services

Collaborate across academic and student service areas to provide coordinated support and ensure students can access the resources they need to successfully navigate their educational journey.

Service & Relationship Management 45%

• Provide comprehensive academic advising regarding programs of study degree requirements course sequencing scheduling transfer opportunities career pathways and strategies for successful completion.
• Develop individualized academic plans that align students educational goals program requirements academic progress and career objectives.
• Establish and maintain ongoing relationships with assigned student populations through individual appointments group advising outreach activities and proactive communication.
• Help students navigate college processes policies and resources through clear information referrals and connections to appropriate campus and community services.
• Monitor student progress and provide proactive outreach intervention and case management support to students experiencing academic personal or enrollment barriers.
• Collaborate with faculty academic leadership Student Success teams Financial Aid Career Services Registrar and other campus partners to provide coordinated student support.
• Promote student advocacy self-awareness and informed decision-making by helping students understand their options responsibilities and potential outcomes.

Critical Thinking & Decision-Making 20%

• Analyze student academic records goals circumstances and challenges to provide informed academic-planning and student-success recommendations.
• Interpret and apply institutional policies procedures academic requirements transfer guidelines and graduation standards.
• Evaluate academic barriers registration challenges and student concerns to identify appropriate solutions while balancing student needs with institutional requirements.
• Assess student progress and determine appropriate outreach intervention referrals or support strategies.
• Collaborate with faculty administrators and campus partners to address complex student situations and recommend improvements to advising practices.
• Exercise sound judgment when handling confidential student information in accordance with FERPA and institutional expectations.

Operational Execution & Administration 20%

• Maintain accurate documentation of student interactions academic plans outreach efforts referrals and advising activities within designated systems.
• Review student records transcripts placement information academic progress and program requirements to support effective advising and enrollment planning.
• Use advising technologies student information systems CRM platforms and other tools to track student progress document interactions and support retention initiatives.
• Manage student appointments calendars outreach activities and administrative processes supporting accessible and responsive advising services.
• Maintain current knowledge of assigned academic programs admission requirements curriculum changes transfer agreements and institutional resources.
• Support enrollment initiatives registration activities orientations student events and other activities that promote student access and success.

Planning Coordination & Continuous Improvement 10%

• Participate in department initiatives student success projects enrollment campaigns and process-improvement activities supporting institutional priorities.
• Collaborate with academic departments and student service areas on initiatives designed to improve advising practices student engagement and completion outcomes.
• Participate in committees advisory groups and cross-functional teams supporting communication coordination and continuous improvement.
• Support implementation of new advising practices technologies processes and student-success initiatives.

Additional Responsibilities 5%

• Participate in professional development to maintain knowledge of advising practices student success strategies institutional policies and higher education trends.
• Support training and mentoring of peer advisors student employees or other assigned support resources as applicable.
• Participate in college events committees and special projects supporting student success and institutional priorities.
• Perform other duties as assigned in support of departmental and institutional operations.

Required Qualifications

• Bachelors degree in Education Counseling Social Science Social Services or a related field.
• Two years of higher education experience providing academic advising student support services case management counseling or related services.
• Demonstrated experience supporting individuals through goal setting planning problem-solving and connecting individuals to appropriate resources or services.
• Strong organizational communication and interpersonal skills with the ability to manage multiple priorities maintain accurate documentation and build effective relationships with diverse populations.
• Ability to interpret policies procedures and requirements while exercising sound judgment and providing accurate guidance.

Work Authorization: Candidates must be legally authorized to work in the United States on a permanent basis. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available.

Background Check: Employment is contingent upon successful completion of a background check.

Schedule: Flexibility is required to work day evening and weekend hours based on operational event and student needs. At minimum one evening shift is required each week.

Travel: Travel is required across Gateway campus locations and to external partner sites including high schools community organizations and business or industry partners to support operational event and student needs.

Transportation: Reliable transportation is required.

Please Note: This job description is not designed to cover or contain a comprehensive listing of every activity duty or responsibility required of the employee. Duties responsibilities and activities may change at any time with or without notice.