6321-Permit Technician I, Temporary Exempt (TEX)

Under direct supervision the Permit Technician I performs a wide variety of 1st level paraprofessional technical administrative and specialized work involved in receiving and reviewing building electrical plumbing and related permit applications for completeness; processing records requests; and creating inspection records; making appointments; maintaining field inspection lists; and providing routine permit-related information concerning building permit requirements codes ordinances and inspection procedures.  

Role Description:  

1. Schedules inspections accepts complaints for BID EID HIS and PID and screens and directs calls to Inspections Services staff.  

1. Assist customers in person by phone and email duties include identifying customer needs and directing to appropriate staff and processing payments for a variety of services provided by Inspection Services.  

1. Receives and resolves a variety of routine problems issues and complaints; refers complex or misdirected issues to appropriate division and staff.  

1. Supports the Directors Hearing process - receiving and preparing Notices of Violation preparing mailings setting up hearing rooms and preparing Orders of Abatement. 

1. Reviews and processes applications for boilers homeowner permits permit extensions TCOs night noise permits etc.  

1. Monitor specialized email accounts and respond as appropriate.  

1. Assists and interacts with external and internal stakeholders.  

1. Fee collection - calculates collects records and balances monetary transactions.  

1. Generates and maintains various records documents and data.  

1. Other duties as assigned.  

Temp Position Description 

Temporary positions are needed for the implementation of the new OpenGov permitting system and the transition from the old system to the new system. The permitting system affects nearly all aspects of the Departments core work. New business processes need to be developed and implemented. These positions will work on testing and validating the new business processes to ensure customer service is not interrupted. 

Example: In Inspection Services (IS) there is an entirely new inspection scheduling process that requires working in two systems. This takes significant time and effort and requires coordination with Inspectors. 

Permit Services (PS) specific duties as they relate to the project: Processing permit applications issuing permits and help support Project Coordinator unique to OpenGov permitting system. 

IS specific duties as they relate to the project: Scheduling inspection and processing mechanical/boiler permits special inspections complaints notices of violations and certificates of occupancy.

Qualifications :

These minimum qualifications establish the education training experience special skills and/or license(s) which are required for employment in the classification. Please note additional qualifications (i.e. special conditions) may apply to a particular position and will be stated on the exam/job announcement. 

Experience:  Two (2) years of verifiable clerical experience including interacting with the public preparing and maintaining a variety of records and/or documents filing use of office equipment public contact and processing of incoming and outgoing mail. 

Substitution: 

• Completion of a clerical training program of at least two-hundred and forty (240) hours may substitute for six (6) months of the required experience. 

• Completion of fifteen (15) semester or twenty-four (24) quarter units of coursework from an accredited college or university may substitute for six (6) months of the required experience. 

Verification: 
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at:  Falsifying ones education training or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. 

Selection Process: 
Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be used to determine candidates qualifications.  Only those applicants who most closely meet the needs of the Agency will be invited to move forward in the selection process. 

Additional Information :

dditional Information Regarding Employment with the City and County of San Francisco: 

• Information About the Hiring Process 

• Conviction History 

• Employee Benefits Overview 

• Equal Employment Opportunity 

• Disaster Service Worker 

• ADA Accommodation 

• Veterans Preference 

• Right to Work 

• Copies of Application Documents 

• Diversity Statement 

HOW TO APPLY 

All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit begin your application process. No other methods of application will be will not be accepted in lieu of a completed City and County of San Francisco application. 

Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue 4th Floor and at theCity Career Centerat City Hall 1 Dr. Carlton B. Goodlett Place Room 110. 

Ensure your application information is accurate as changes may not be possible after submission. Your first and last name must match your legal ID for verification and preferred names can be included in parentheses. Use your personal email address not a shared or work email to avoid unfixable issues. 

Applicants may be contacted by email about this recruitment and therefore it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking applicants should set up their email to accept CCSF mail from the following addresses (@ @ @ @ @ @ @ @ @ @ @ @ @ @ and @). 

Upon successful submission applicants will receive a confirmation email Keep this email for your you do not receive it your application was not submitted successfully. 

Recruitment Analyst Information:If you have any questions regarding this recruitment or application process please contact the analystMia Sutanto via email at 

The City and County of San Francisco encourages women minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex race age religion color national origin ancestry physical disability mental disability medical condition (associated with cancer a history of cancer or genetic characteristics) HIV/AIDS status genetic information marital status sexual orientation gender gender identity gender expression military and veteran status or other protected category under the law.

Remote Work :

No

Employment Type :

Full-time