3rd Shift Health Unit Assistant-Maternity-Methodist West

Shift: 6p-6a two shifts a week No Weekends; 24 hours/week

The Health Unit Assistant (HUA) provides essential administrative and clerical support to ensure smooth operations within a healthcare unit. This position requires strong communication skills attention to detail and the ability to work effectively in a fast-paced environment. The HUA serves as a central point of contact for staff patients families and other departments assisting with administrative functions patient flow and assisting with unit activities.

At UnityPoint Health you matter. Were proud to be recognized as a Top 150 Place to Work in Healthcare by Beckers Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities no matter what life stage youre in. Here are just a few:

• Expect paid time off parental leave 401K matching and an employee recognition program.

• Dental and health insurance paid holidays short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected we honor the ways people are unique and embrace what brings us together.

And we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

• Welcome andassistpatients visitors and staff with professionalism and courtesy.
• Answer and direct phone calls and unit communications promptly and accurately.
• Manage multiple tasks and requests efficiently whilemaintainingaccuracy and attention to detail.
• Update andmaintainpatient records in the electronic health record (EHR) systemin accordance withdocumentation and privacy standards.
• Support patient flow by coordinating admissions transfers and discharges in collaboration with nursing and admitting staff.
• Assistwith scheduling diagnostic tests procedures and follow-up appointments as directed.
• Communicate clearly and effectively with multidisciplinary team members to support patient care and safety.
• Handle sensitive and confidential information with discretion andmaintain a professional demeanor at all times.
• Assistswith orientingnew staffto the role
• Maintain office equipment and supplies as directed.
• Performadditionalclerical and support duties as assigned.

Education: High school graduate or equivalent.

Experience: 1 year of previous clerical customer service or other experience in healthcare setting required.

Knowledge/Skills/Abilities: Writes reads comprehends and speaks fluent English. Multicultural sensitivity. Microsoft Office basic computer skills. Customer/patient focused.