2027 Internship Customer Support Engineer

Why This Internship

As an intern with Textron youll gain hands-on experience while exploring your interests and building new skills. Youll be supported and challenged to contribute in meaningful ways working on real projects alongside experienced professionals to prepare for future success

JOB SUMMARY

To provide technical and engineering coordination between the customer Marketing and Engineering/Manufacturing. Prepares technical proposals and problem summaries for company wide usage. Provides Service facilities Field Service personnel and aircraft operators with technical assistance regarding all Fleet Programs.

JOB RESPONSIBILITIES:

Prepare technical data and problem summaries from field reports and inspection summaries to brief marketing engineering and manufacturing functions on field problems.

Sustain technical files of existing and potential product improvements and serialized production changes.

Analyze discrepancy reports concerning Textron Aviation Fleet Program products. Coordinates corrective action with Manufacturing.

Acts as liaison between Field Service and Manufacturing on customer problems and corrective measures.

Support the on-site assistance at company owned service centers and independent service stations during investigation of unique aircraft problems or prototype installation.

Assist with the preparation of technical programs for operators conferences and technical seminars.

Support the team and assist with the coordination of equipment suppliers to achieve maximum reliability from installed equipment on Textron Aviation products.

EDUCATION/ EXPERIENCE:

Pursuing Bachelors degree in:

o Aircraft Management

o Aerospace Engineering

o Avionics Engineering

o Mechanical Engineering

o Other related field

QUALIFICATIONS:

Excellent oral interpersonal and written communication skills

Excellent customer service skills

Good computer skills

Self-motivated disciplined and able to work in a team environment to meet department level objectives

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities duties and skills required of personnel so classified.

Applicants must be authorized to work lawfully in the U.S. for Textron Aviation at the time of making application and visa sponsorship is not available for this position including for F-1 students and J-1 exchange visitors who will need employment sponsorship.

Textron Aviation Inc. must comply with U.S. export control laws. If a position requires access to information controlled under U.S. regulations applicant must be eligible to meet any requirements to access controlled information.

Summer internships are 40 hours per week typically from late-May to early-August lasting 10 weeks

Candidates must be able to work onsite for the entirety of the internship program unless approved otherwise by the hiring manager.

Why Youll Love Interning at Textron

This internship is more than a summer experience offering mentorship training and meaningful hands-on work that helps you build confidence develop new skills and take real steps toward your career goals.

Our benefits include:

Paid full-time 10-week summer internship with a prepaid stipend

Mentorship training and development opportunities

Real project work and hands-on experience

Service time credited toward 401(k) vesting upon full-time employment

Alternative work schedules at select locations

About Textron

Textron is a global Fortune 500 company with a diverse portfolio of industry leading brands including Bell Beechcraft Cessna Pipistrel Jacobsen Kautex Lycoming E-Z-GO and Textron Systems. We foster a culture where curiosity is encouraged ideas are valued and innovation drives real-world solutions.

Join Textron and build a career where your work makes an impact your ideas are valued and your growth is supported.