2027 Internship Business Analyst-Cust Svc

Applicants must be authorized to work lawfully in the U.S. for Textron Aviation at the time of making application and visa sponsorship is not available for this position including for F-1 students and J-1 exchange visitors who will need employment sponsorship.

Textron Aviation Inc. must comply with U.S. export control laws. If a position requires access to information controlled under U.S. regulations applicant must be eligible to meet any requirements to access controlled information.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities duties and skills required of personnel so classified.

Why Youll Love Interning at Textron

This internship is more than a summer experience offering mentorship training and meaningful hands-on work that helps you build confidence develop new skills and take real steps toward your career goals.

Our benefits include:

Paid full-time 10-week summer internship with a prepaid stipend

Mentorship training and development opportunities

Real project work and hands-on experience

Service time credited toward 401(k) vesting upon full-time employment

Alternative work schedules at select locations

About Textron

Textron is a global Fortune 500 company with a diverse portfolio of industry leading brands including Bell Beechcraft Cessna Pipistrel Jacobsen Kautex Lycoming E-Z-GO and Textron Systems. We foster a culture where curiosity is encouraged ideas are valued and innovation drives real-world solutions.

Join Textron and build a career where your work makes an impact your ideas are valued and your growth is supported.

Why This Internship

As an intern with Textron youll gain hands-on experience while exploring your interests and building new skills. Youll be supported and challenged to contribute in meaningful ways working on real projects alongside experienced professionals to prepare for future success.

JOB SUMMARY:

Assist the Business Operations team with Service Center initiatives. Business Operations provides ongoing support to a growing network of 18 Service Centers and over 40 mobile Service locations.

JOB RESPONSIBILITIES:

• Support the Service Center Network with ongoing and new continuous improvement projects
• Follow established procedures for database management sales projects and market share studies
• Analyze labor and time studies and network communication efforts to develop consistency with the Textron Aviation policy and responsibility maintenance of customer goodwill and continued profitability
• Interface with multiple Textron Aviation departments (including Warranty Product Support Engineering Parts and Programs) to ensure all Service Centers meet their goals.
• Work projects potentially including business cases Standard Operating Procedure creation time study reviews on aircraft labor analysis SAP data creation data modeling and financial analysis of future sites
• Develop and/or recommend new technological tools or solutions for continuous improvement and efficiencies throughout the service center network.
• Develop templates where appropriate for ongoing improvements in efficiency standard work continuous improvement process consistency etc.