1st ShiftDaytime Call Center Customer Service

Your Travel Career Starts Here: Travel IncorporatedAre you passionate about travel enjoy helping people and looking for an exciting career with opportunities to grow Join Travel Incorporated as a Travel Consultant in our Contact Center and become part of a team dedicated to providing exceptional client opportunity is about more than simply landing a jobits the beginning of a rewarding career in the travel industry. With an award-winning innovative company that invests in and values its associates youll have the opportunity to learn grow and build a future youre proud This Role Is Worth Your TimeBuild a Career Not Just a JobYour journey starts with 14 weeks of paid training through TI University designed to give you the knowledge and confidence you need to succeed. Local team members will complete their training in person while those located outside the area will participate primarily remotely with two in-person training weeks at our Duluth GA officeand TI will provide the necessary travel training is complete youll transition toremote work putting your new skills into action while having the ongoing guidance and support of a team thats committed to helping you an Impact Every Day Help develop travel plans for clients based on their goals and timelines. You will offer personalized travel advice solve problems and uncover ways to improve their experiences all while building relationships based on trust and service With UsFrom your first day at TI youll be on a path to progress. As your skills develop so will your responsibilities from basic bookings to more complex consultative travel Youll DoComplete in-depth training and confidently transition into managing inbound client calls emails and chatsBuild strong client relationships by listening carefully understanding their travel needs and creating personalized solutionsAssist clients with itinerary selections changes and helpful travel recommendationsProvide outstanding service that enhances client satisfaction while contributing to team and performance goalsPartner with internal teams to coordinate accurate seamless travel arrangementsAnticipate client needs and proactively identify ways to elevate and improve the overall travel experienceWhat You BringA genuine passion for customer service and a strong desire to help othersExcellent communication skills with the ability to quickly establish rapport and build trustComfortable with technology and confident using email chat and other digital platformsHighly organized detail-focused and able to thrive in a structured fast-paced environmentPrevious customer service or contact center experience is a plus but not requiredHigh school diploma or equivalentPosition DetailsRemote (not mobile): Youll work from a dedicated home office with high-speed internet (satellite T-Mobile and Verizon home internet are not supported)Training Schedule: MonFri 8:00 AM5:00 PM ET (14 weeks on site for local candidates; 12 weeks remote / 2 weeks in-person for non-local candidates)Post-Training Schedule: First shift with start times between 7:00 AM and 10:30 AM ETAnnual travel to our Duluth office 23 times per year for team engagement and developmentWhat We OfferA respected mission-driven company committed to innovation and service excellenceCareer growth pathways and continuous trainingA collaborative culture where your voice is heard and your work mattersEquipment provided and travel covered for required in-person trainingReady to Start Your JourneyBring your passion for helping others and your love for travel well provide the tools training and support you need to succeed. At Travel Incorporated youll do more than book trips youll help people create unforgettable experiences. Learn more about being a Travel more about us and apply today at