19945 AUM Learning & Skills Quality Assurance Manager

Overview of the job

This is a Learning and Skills Quality Assurance Manager job in one of the South Wales Public Sector Prisons (SWPSP).

The main purpose of the job is to ensure learning and skills delivery in the prison is delivered to quality standards as outlined in the Integrated Quality Assurance Framework for HMPPS in Wales ESTYN and Awarding Body expectations.

Accountable to the Head of Learning and Skills the post will be based in one of the Public Sector Prisons in South Wales.

This is a non-rotational non-operational post with line management responsibilities.

Summary

The job holder will be responsible for:

• Managing the quality assurance activities in prison Learning and Skills departments in line with the Integrated Quality Assurance Framework for South Wales prisons.
• Working with the Heads of Learning and Skills to continuously improve in line with ESTYNs 5 inspections areas Standards; Wellbeing and Attitudes to Learning; Teaching and Learning Experiences; Care Support and Guidance; Leadership and Management.

Responsibilities Activities and Duties

The job holder will be required to carry out the following responsibilities activities and duties:

• Manage the Quality Observation process including standardisation training and moderation.
• Analysing audit data to identify areas for improvement in the quality systems and prepare improvement plans.
• Monitor and report on the impact of quality activities and development plans.
• Support the completion of the annual Self-Assessment Report and development and monitoring of the Quality Development Plans.
• Provide additional learning and support (mentoring) to staff for quality development and occupation competence.
• Ensure ILPs and other elements of the Learner Journey course folders are completed to an excellent standard.
• Monitor weekly end of course learner evaluations from staff in Learning and Skills departments and Industries and inputting on MIS.
• Ensure all staff are competent to deliver Essential Skills and/or vocational courses and resources/ILPs are effectively utilised according to Lifelong Learning UK (LLUK)/Accreditation Boards Standards and delivered in a multi-sensory way as appropriate.
• Maintain and monitor all aspects of Essential Skills in the department to maintain compliance with Quality Mark/Inspectors expectations.
• Support the preparation of the Annual Needs Analysis Report documents.
• To be responsible for the implementation of all recommendations that focus on quality procedures from all inspections and assurance visits.
• Ensure all teachers have required marking schemes Essential Skills information displayed in learning environments delivery plans in place/displayed.
• Deliver 300 hours of teaching per year.
• Maintain own professional standards and continuous professional development by attending courses meetings training events workshops seminars in order to develop yourself and the department.
• To be highly self-motivated and organised.
• Adhere to all HMPPS policies and procedures.
• Line management of admin staff and oversight of contractor staff as required by the Heads of Learning ad Skills.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

Behaviours

• Making Effective Decisions
• Communicating and Influencing
• Changing and Improving
• Leadership
• Managing a Quality Service

Essential Experience

• Quality inspection auditing experience.
• Knowledge of tools concepts and methodologies of QA.
• Strong computer skills including Microsoft Office QA applications and databases.
• Knowledge of relevant regulatory requirements.

Technical Requirements

• Teaching qualification minimum Cert Ed or PGCE.
• Will need to keep up to date of knowledge/working practices in areas of expertise.

Internal applicants

All newly promoted staff to the following Band 6 first line manager roles (Activities Unit Manager Facilities and Services Unit Manager Facilities and Services Business Manager Programme Manager Specialist Treatment Manager or Equality Advisor) in Establishments will be expected to complete the New Manager Programme on Civil Service Learning within three years of promotion.

Staff that have mapped or re-graded to Band 6 who have previously worked at an equivalent level will not be required to undertake the qualification.

External applicants

All external staff joining as a Band 6 Activities Unit Manager Facilities and Services Unit Manager Facilities and Services Business Manager Programme Manager Specialist Treatment Manager or Equality Advisor in an Establishment will be expected to complete the New Manager Programme on Civil Service Learning within three years.

Hours of Work

37

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal non-contractual form of flexible working that blends working from your base location different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Hybrid Working will not suit everyones circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles the successful candidate(s) will be appointed to aMoJoffice location which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJs terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on modernised terms in their current post or onto unmodernised MoJ terms if they are on unmodernised terms at their current post. Details will be available if an offer is made.

Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time flexible and job-sharing working patterns where they meet the demands of the role and business needs. All applications for part-time flexible and job-sharing working patterns will be considered in accordance withthe HMPPS Flexible Working policy.

If you are a current NPS employee this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.

The Loan/Secondment is subject to the approval of the selected candidates Business Unit which should be obtained before confirmation of appointment.

Benefits

Annual Leave

-The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days this will continue to be the case.

Bank Public and Privilege Holidays

-You are entitled to 9 days (66 hours 36 minutes) in recognition of bank public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment

Pension

-The Civil Service offers a choice of two pension schemes giving you the flexibility to choose the pension that suits you best.

Work Life Balance

HM Prison & Probation Service(HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ

Season Ticket Advance

-After two months service youll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work

Childcare Vouchers

For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers

Training

HMPPS is committed to staff development and offers a range of training and development opportunities including areas such as Equality and Diversity Dealing with Challenging Behaviour Suicide Prevention and Anti Bullying Programmes

-There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts

-All staff receive security and diversity training and an individual induction programme into their new roles

Eligibility

-All candidates are subject to security and identity checks prior to taking up post

-All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS

-All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist

Working for the Civil Service

TheCivil Service Codesets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition as outlined in the Civil Service Commissionsrecruitment principles.Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

• To Transformative Business Services (0(Monday to Friday 8am - 6pm) or e mail);
• To Ministry of Justice Resourcing team();
• To the Civil Service Commission (details availablehere)

As a Disability Confident employer MoJ are committed to providing everyone with the opportunity to demonstrate their skills talent and abilities by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form please contact the TBS Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long-term condition please watch our animated videos.

Diversity & Inclusion

The Civil Service is committed to attract retain and invest in talent wherever it is found. To learn more please see theCivil Service People Planand theCivil Service Diversity and Inclusion Strategy.

A Great Place to Work for Veterans

The Making the Civil Service a Great Place to work for veterans initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit:

Redeployment Interview Scheme

MoJ:

If you require any assistance please call 0 (Monday to Friday 8am - 6pm) or e mail

Please quote the job reference

HMPPS

If you require any assistance please call 0 (Monday to Friday 8am - 6pm) or e mail

Please quote the job reference - 19945