02EVLE- Program Manager

Job Title: Program ManagerHourly Rate:$23.00/hrShifts Needed: Full-Time - Days M-FridayLocation: Bemidji MNJOB SUMMARYAs a proud member of Redwood Family Care Network Eagles Wing takes pride in delivering compassionate care and support for every individual. The Program Manager plays a vital and compassionate oversight role leading Direct Support Professionals in the mission to provide person centered services empowering individuals with developmental disabilities complex medical needs mental illness and/or substance use disorders to achieve fulfilling Program Manager is responsible to supervise services for people with disabilities within one or more specific programs. The Program Manager will supervise services for one to four consumers and may supervise several locations. The Program Manager is responsible for direct care and support services for consumers in their assigned designated(s) staffing financial management physical plant and consumer and community are assigned by the District Manager and must remain flexible to allow for direct supervision of services during all hours and all shifts. Program Managers must be available at all hours to respond in the event of an emergency. Additional non-scheduled hours may be Program Manager is a supervisor and is responsible for the supervision of Lead Direct Support Professional Direct Support Professional and other service personnel assigned. Above all the Program Manager is responsible to protect and promote the health safety and well-being of the people served. The Program Manager is paid hourly and is typically a full time position. Hours are based on the needs of the consumers and the a Program Manager you will embody and elevate Eagles Wing/Redwood Family Care Networks mission vision and values through your compassionate care and commitment to SKILLS and ABILITIESKnowledgeDevelop and maintain a strong understanding of state and federal regulations person-centered philosophy client service needs medication administration protocols emergency and disaster response procedures mandated reporting requirements and positive behavior support strong organizational and time management skills with the ability to prioritize delegate and multi-task effectively. Exercise critical thinking abilities paired with basic written and verbal communication skills active listening and basic reading comprehension. Success in this role requires effective interpersonal skills teamwork and the ability to interact effectively with management direct reports families and regulatory agencies. Must apply social perceptiveness and maintain strict confidentiality. Exhibits attention to detail flexibility and adaptability while prioritizing competing responsibilities. Works effectively with diverse populations and provides compassionate care to clients with medical and behavioral support needs including administering medications and treatments safely. Upholds a positive attitude strong work ethic responsibility and self-discipline while bringing creativity empathy multicultural awareness and sustained concentration to all aspects of the FUNCTIONSConsumer ServiceEnsure that all people at sites supervised are regarded with dignity and respect in all open respectful and consistent communication to consumers guardians case managers and District develop and implement consumer programs and health care plans as specified by the Interdisciplinary TeamEvaluate consumer programs on a weekly basis and report to District ManagerDevelop and supervise the implementation and evaluation of Individual Abuse Prevention Plans and Program Abuse Prevention all potential maltreatment matters to the District and coordinate interdisciplinary team meetings of complete accurate current and orderly consumer records. For licensing reviews you must provide complete current and accurate information of all this is requested. Be present during all licensing reviews that the Director and District Manager assigns you to attend. Assist in developing and implementing a plan to correct any deficiencies or confidentiality of all consumer company personnel policies and procedures at the local hire supervise and provide site specific orientation and ongoing training to Assistant Program Manager and Direct Care staffing schedules and fill in for direct care employees as and address employee performance on a regular basis. (6 months after hire and annual thereafter)Communicate performance issues requiring disciplinary action to the District Manager and assist them in formulating a plan of and approve time cards for specific site. Overtime needs to be approved by the District Monthly Staff Meetings to communicate information provide training opportunities address consumer needs and provide an avenue for discussion of concerns and ideas from the as a mentor to other employees of the site and promotes teamwork. Practice the expectations the company has for all employees and be a role RelationsPromotes positive and respectful relationships with consumers families guardians and community representatives and other PlantEvaluate property furnishings vehicle and equipment conditions on an ongoing basis. Assure completion of preventative and ongoing maintenance and home is clean and assists with and assigns cleaning and organizing to maintain a cleaned and safe living environment. Promptly report any areas in need of repair to the District Manager. Take steps to minimize further damage or reduce any safety concerns that the site safety plans and emergency procedures are implemented. Report any safety concerns to the District managementImplement company policy (financial protocols) to manage consumer funds. Reconcile consumer accounts on a monthly financial reports for each consumer of all financial transactions for that consumer for the month then submit to the company ResponsibilitiesRespond immediately in the event of an emergency to protect the health safety and wellbeing of the people the companys mission policies and procedures to meet the goals for the with federal state and local licensing rules and regulations with the operation of the training to enhance personal and professional a consumer-centered philosophy within the areas of other duties as assigned by the Director or District with the District Manager via weekly for completing the entire scheduled shift unless absence is approved by the District Manager and a replacement is found for any time that will be missed that is Direct Care for completing duties/responsibilities listed on the PM weekly other duties as Program Manager you are required to be on call according to the assigned home(s) schedule. During this time you must be within one hour of the homes so should an emergency arise you are able to respond quickly. If you need to switch your designated week for any reason you need to plan ahead and switch weeks with another available on-call supervisor. This change must be approved by the District Manager ahead of time. When on-call you are responsible to cover open shifts as needed or as they may arise for the assigned home(s). You are responsible for responding to REQUIREMENTSThe position will typically work in a program location with occasional work outdoors and in the sitting grasping feeling talking hearing and repetitive lifting of 50 bending twisting stooping squatting pushing pulling standing crawling reaching walking driving traveling kneeling and AND EXPERIENCEEducationHigh School diploma or equivalent and 18 years of age or olderExperienceOne year serving people with developmental REQUIREMENTSSkilled in written and oral communication community relations and service knowledge and understanding of behavior management principles designated development and monitoring ability in areas of leadership personnel employee training and public drivers license and driving record that meets insurability requirements as defined by the Companys insurance and understanding of applicable Federal and State as determined by the Bureau of Criminal Apprehension and the Department of Human qualifies with the following:4 year degree and 1 year FTE direct care2 year degree and 2 years FTE direct careDiploma (accredited postsecondary) and 3 years FTE direct careMinimum of 50 hrs of education/training and 4 years FTE direct care under supervision of a staff person who is one of the Full-TimeMedical dental vision life LTD hospital indemnity critical illness and accident insuranceHSA Health Care FSA Dependent Care FSAEAPEmployee discount programPTODayforce Wallet Daily Pay Pre-Tax 401(k)After-Tax Roth Tuition discount through Capella UniversityEducation & ExperienceHigh school diploma or GED preferredCPR/First Aid (provided)Crisis intervention training (provided)Physical RequirementsWorks primarily in the program location with occasional outdoor/community activitiesFrequent sitting grasping feeling talking hearing and repetitive motionsOccasional lifting up to 50 lbsOccasional bending twisting stooping squatting pushing pulling standing crawling reaching walking driving traveling kneeling and crouchingEagles Wing/Redwood Family Care Network takes a ZERO tolerancestance on abuse and neglect. Any allegations will be reported to the proper authorities. We are committed to the Health and Safety of the individuals we support.