Jobs in Otsego County, NY

The Business Continuity Disaster Recovery Specialist (Hybrid) will apply business continuity management and resiliency techniques and knowledge to the development assessment execution and reporting of the risk management program. They will effectively lead one or more specialty areas of the risk man...

The Quality Assurance Specialist reviews and evaluates samples of claim files for compliance with Best Practices and State Regulations. Aiding in the company meeting the prompt and fair settlement loss standards within the provisions of the insuring agreement and all applicable insurance regulations...

The Property Examiner (Inhouse) evaluates first and third-party property claims to determine coverage and damages based upon sound claim knowledge. They manage the claim process including coverage verification investigation evaluation and disposition of the claim in compliance with applicable insura...

The Quality Assurance (Hybrid) position will review daily work and phone calls for compliance with multiple lines of business. The position applies working knowledge of established underwriting procedures workflow processes and regulatory requirements to the timely review of processed transactions.D...

The CSR Specialist (Hybrid) will monitor processing level work providing a higher level of support to the division and agents including process insurance applications endorsements renewals cancellations and data entry.Duties & Responsibilities:Support daily work interactions between CSRs and agents....

The Quality Assurance (Underwriting) (Hybrid) position will review daily work and phone calls for compliance with multiple lines of business. The position applies working knowledge of established underwriting procedures workflow processes and regulatory requirements to the timely review of processed...

The CSR Specialist (Underwriting) (Hybrid) will monitor processing level work providing a higher level of support to the division and agents including process insurance applications endorsements renewals cancellations and data entry.Duties & Responsibilities:Support daily work interactions between C...

The Claims Analyst is a performance reporting role within the claims operations team. They are responsible for data gathering and reporting needs of claims division.Duties & Responsibilities:Refresh and maintain existing datasets used in report creation and reference for team and management (i.e. cl...

The Interaction Management Coach is responsible for the coaching of internal and external employees on customer interactions with the primary focus on areas of opportunity to enhance our customers experiences through voice email chat and other personal interactions. With supervision provide staff sc...

The Quality Assurance Administrator (Hybrid) will monitor and assess interactions between agency services and agency technical support with company agents. They will assist with process development identification and development of training methods plan and coordinate training events professional st...

The Project Manager is responsible for the direction coordination implementation execution control and completion of projects while remaining aligned with the strategy commitments and goals of the organization.Duties & Responsibilities:Coordinate internal resources and third-party vendors for the fl...

The Customer Service Operations Analyst will utilize a wide range of analytical methods and techniques to interpret customer data provide insights to enhance the customer experience and ensure operational sustainability.Duties & Responsibilities:Collect clean and analyze customer service data from v...

The Ecommerce Supervisor (Hybrid) will assist in the oversight and accomplishment of division objectives by supervising staff and organizing and monitoring work processes. They will also assist with the identification and recommendation of improvements in automation and technology as well as procedu...

Claims Supports responsibility is to provide a supporting role for the Auto Casualty and Property Claims divisions. Accuracy and timeliness of Support assignments have a direct impact on the claim experience and compliance with numerous insurance regulations.Duties & Responsibilities:FilingDistribut...