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Service Desk Technician
Job Specific Details and Tasks:Support and respond to tickets for ongoing complex Service Desk/System Engineering activities using ServiceNow for supporting the DFC IT infrastructure and Mobile devices.Work with clients directly to support and resolve ticket items and system engineering infrastructu...
Service Desk Analyst
DescriptionCRDF Global is hiring a part-time Service Desk Analyst to support staff technology needs and to build AI agents and automations that handle routine support requests.The work splits evenly between standard service desk duties (tickets endpoints accounts onboarding) and building agents in M...
