IT Service Desk Support Jobs in USA

The Tier 1 Service Desk Analyst serves as the first point of contact for users requesting technical assistance. This entry-level position provides support primarily by phone and through the organizations ticketing system.The analyst is responsible for gathering accurate information troubleshooting c...

Join a highly collaborative client team where your technical knowledge and customer-focused approach will help healthcare professionals staff and distributors resolve technology and equipment-related issues efficiently. This Service Desk Agent will serve as a dependable first point of contact helpin...

SummaryThe Service Desk Technician I is the primary point of contact for store Teammates on Store Systems; including Point-of-Sale (POS) Phones Music Video Network Mobile Devices. The Service Desk Technician I in the IT/ Store Systems Department provides comprehensive technical support to all stores...

Brief Overview of Position:Strategic Operational Solutions (STOPSO) is seeking candidates for a Service Desk Agent role that serves as the front-line customer service connection for the organization responding to public inquiries about a wide range of Government programs and services. Your goal will...

Brief Overview of Position:Strategic Operational Solutions (STOPSO) is seeking candidates for a Contact Center Supervisor role who shall provide direction administration quality assurance leadership and day-to-day oversight of the UCC team. The supported organization could have personnel both onsite...

The Service Desk Analyst is responsible for providing high quality customer service interactions with the firms end user population via the telephone and email. They will facilitate and resolve a wide variety of requests inquiries and IT concerns with the use of their strong technical knowledge of h...

DescriptionThe Clerks IT department are seeking a well-organized detail-orientated professional who loves working in a fast-paced environment to join their team as aHelp Desk Technician! The Help Desk Technician provides desktop support for computer hardware and software issues for the entire organi...

Position Purpose:The Service Desk Analyst at the company plays a crucial role in delivering exemplary customer service and technical support to our Corporate and Branch locations acting as the primary point of contact for all technical issues. Responsible for providing Tier 1-2 support this position...

Koniag IT Systems LLC a Koniag Government Services company is seeking a Service Desk Analyst to support KITS and our government customer in Washington DC. This position requires the candidate to be able to obtain a Public offer competitive compensation and an extraordinary benefits package including...

Imagine360 is seeking a Service Desk Analyst to join the team! The Tier 1 Service Desk Analyst serves as the first point of contact for employees seeking IT assistance. This role focuses on answering incoming support requests performing basic troubleshooting documenting and categorizing incidents an...

DescriptionCustomer Service Desk AssociateExperienced Customer Service Desk Associates- Use your Retail Sales background to launch an exciting career in retail with one of the nations leading retailers! Boscovs is a chain of full service department stores serving the total family needs of our custom...

DEPARTMENT: Information TechnologyPOSITION: Service Desk TechnicianREPORTING TO: IT ManagerClassification: ExemptThe Company: Smart AutoCare (SAC) is people taking care of people. We provide consumer protection products within the automotive industry with integrity and longevity in mind.Our Service...

Job DescriptionWe are seeking a highly motivated and detail-oriented Service Desk Senior Team Leader to oversee our service desk operations. The ideal candidate will have a proven track record of managing teams in a fast-paced environment and a deep understanding of data analysis reporting and opera...

Primary location:LancasterPennsylvaniaRelocation offered:NoEmployment status:Full-TimeTravel:

Job Title: IT Services Tier II (Part-Time Support)Work Arrangement: OnsiteLocation: Washington DC 20032Employment Type: ContractEngagement Type: W2 or 1099 only( No C2C).Final Interview: In-personPosition SummaryDhaka Technologies Limited Company is hiring an IT Services Tier II technician for a DC...

IMPORTANT NOTE: CANDIDATES MUST HAVE A PERMANENT COMPUTER SYSTEMS MANAGER CIVIL SERVICE TITLE ARE REACHABLE ON THE COMPUTER SYSTEMS MANAGER OPEN COMPETITIVE CIVIL SERVICE EXAM NO. 4035 OR ARE PERMANENT IN A COMPARABLE CIVIL SERVICE TITLE ELIGIBLE FOR A 6.1.9 TITLE. PLEASE INCLUDE YOUR EMPLOYEE IDENT...

DEPARTMENT: Information Technology (IT)ROLE TYPE: Full-time exemptJOB OVERVIEW:The IT Service Desk Lead is a senior role in the IT Systems Support group. This role positioned between IT management and service desk staff is responsible for supporting and mentoring Service Desk Technicians in their do...

DEPARTMENT: Information Technology (IT)ROLE TYPE: Full-time exemptJOB OVERVIEW:The IT Service Desk Lead is a senior role in the IT Systems Support group. This role positioned between IT management and service desk staff is responsible for supporting and mentoring Service Desk Technicians in their do...

Clark Construction is seeking a hands-on Service Desk Manager to lead and grow our end-user services function during a period of active transformation. This role serves as the first line of defense for all IT support owning the full intake experience from initial contact through resolution or escala...

WHO WE AREER2partners with organizations ranging from growing businesses to some of the worlds largest enterprises providing technology deployment equipment management and zero-waste IT disposal solutions. Were also committed to reducing the digital divide through donation initiatives that increase...