IT Service Desk Jobs in Tulsa, OK

We are seeking a customer-focused and technically skilled Remote Service Desk Analyst to provide first-level IT support to employees and clients. The ideal candidate will troubleshoot hardware software network and application issues while delivering exceptional customer service through phone email a...

Key Responsibilities Incident Management & Customer Support: Act as the primary point of contact for international clients end-users and technical staff managing inbound and outbound calls to resolve operational and technical queries. SLA & KPI Management: Ensure all tickets and calls are handle...