IT Service Desk Jobs in Gaithersburg, MD

Key Responsibilities Incident Management & Customer Support: Act as the primary point of contact for international clients end-users and technical staff managing inbound and outbound calls to resolve operational and technical queries. SLA & KPI Management: Ensure all tickets and calls are handle...

This Department of War enterprise data and analytics program delivers mission-critical capabilities that enable leaders across the Department to make faster better-informed decisions using trusted data at scale. Leidos Digital Modernization sector is seeking an experienced Journeyman Service Desk An...

This Department of War enterprise data and analytics program delivers mission-critical capabilities that enable leaders across the Department to make faster better-informed decisions using trusted data at scale. Leidos Digital Modernization sector is seeking an experienced Senior Service Desk Analys...

This Department of War enterprise data and analytics program delivers mission-critical capabilities that enable leaders across the Department to make faster better-informed decisions using trusted data at scale. Leidos Digital Modernization sector is seeking an experienced Senior Service Desk Analys...

This Department of War enterprise data and analytics program delivers mission-critical capabilities that enable leaders across the Department to make faster better-informed decisions using trusted data at scale. Leidos Digital Modernization sector is seeking an experienced SME Service Desk Analyst (...