IT Service Desk Jobs in Ashburn, IL

Key Responsibilities Incident Management & Customer Support: Act as the primary point of contact for international clients end-users and technical staff managing inbound and outbound calls to resolve operational and technical queries. SLA & KPI Management: Ensure all tickets and calls are handle...

ACE Account Service Desk Specialist (Tier II ASD)CBP Technology Service Desk (TSD)Location: RemoteSchedule: Rotating shifts; 24x7x365 coverage required (includes nights weekends and holidays)Employment Type: FulltimeClearance Requirement: CBP Background Investigation (Unclassified)About Aretec At A...