Help Desk Operator Jobs in Baltimore, MD

Duties & ResponsibilitiesAnswer incoming calls promptly and professionally.Log calls accurately including caller details fault descriptions and location.Categorize prioritize and assign calls in line with Helpdesk procedures.Update call annotations and close calls when required.Follow up on call pro...

Location: Baltimore MD This position requires working on-site at our Baltimore office 5 days per week.Position Overview:The Help Desk IT Technician provides firstlevel technical support to end users across the Eurofins E&E national network. This role serves as the initial point of contact for IT su...