Help Desk Jobs in Gaithersburg, MD

Leidos is seeking a TFDM Triage Manager for AIMs and Help Desk Tickets who will support the Federal Aviation Administration (FAA)s Terminal Flight Data Manager (TFDM) program. TFDM is a management system that will improve aircraft runway and terminal congestion. Nationwide congestion is increasing a...

We are looking for a Business Support Analyst with financial application knowledge for Tier I Help Desk in Gaithersburg MD to join our team at Prominent Edge. We are a small stable growing company that believes in doing things right. This role serves as the customer-facing single point to assist end...

We are looking for a Business Support Analyst with financial application knowledge for Tier I Help Desk in Gaithersburg MD to join our team at Prominent Edge. We are a small stable growing company that believes in doing things right. This role serves as the customer-facing single point to assist end...

DescriptionRole Purpose: Attend to walk-in customers visiting the HFD. Liaise with respective dept. to ensure TAT is maintained as per HF Policy Maintain MIS to ensure 100% Service Quality.Key Accountabilities of the roleMaintain accurate log for the walk-in customers Ensure TAT is adhered to and wh...