Customer Support Team Lead Jobs in Westfield, MA

Field Airborne Support Team AMT IV A&P in RemoteUnique Skills:At Gulfstream our people are at the heart of everything we do. We believe in inspiring and empowering every individual to reach their fullest potential. From workforce development and meaningful connections to a culture of trust respect a...

Field Airborne Support Team AMT IV A&P in Remote$5000 Sign On Bonus Eligible Unique Skills:At Gulfstream our people are at the heart of everything we do. We believe in inspiring and empowering every individual to reach their fullest potential. From workforce development and meaningful connections to...

Field Airborne Support Team AMT IV A&P in RemoteUnique Skills:At Gulfstream our people are at the heart of everything we do. We believe in inspiring and empowering every individual to reach their fullest potential. From workforce development and meaningful connections to a culture of trust respect a...

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...