Customer Support Team Lead Jobs in Sheboygan, WI

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

Acuity is seeking a insurance Customer Service Intern to supplement Service Claims to work from 5:00 p.m. to 10:00 p.m. CST Monday through Friday with weekends and holidays optional for those seeking additional this role the intern will answer incoming after-hours Acuity telephone calls enter new l...

Acuity is seeking a insurance Customer Service Intern to supplement Service Claims to work from 5:00 p.m. to 10:00 p.m. CST Monday through Friday with weekends and holidays optional for those seeking additional this role the intern will answer incoming after-hours Acuity telephone calls enter new l...