Customer Support Team Lead Jobs in North Andover, MA
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Customer Support Team Lead
Wise
Singapore - Singapore
KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...
Bilingual Cash Collections (team Lead)
Fh Cann & Associates
North Andover - USA
Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.In-person face to face cash collections.Tracking Cash LogsBank RunsReviewing cash logsReceipt handlingSafe managementExperience with cash handling systemsRecord accur...
