Customer Support Team Lead Jobs in Malvern, PA

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Customer Support Specialist

Xylem

profile Malvern - USA

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most...

30+ days ago
Full Time

Customer Support Team Lead

Wise

profile Singapore - Singapore

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

30+ days ago
Full Time

Transformation Consultant, Senior Specialist

The Vanguard Group

profile Malvern - USA

Responsibilities:Partner with GIFS leaders and other stakeholders to create and execute strategic transformation plans in line with Enterprise strategy and GIFSs sub-divisional goalsWork with GIFS leadership and the Head of Transformation Office to envision and bring to life new organizational struc...

30+ days ago
Full Time