Customer Support Team Lead Jobs in Kingston, OH
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Personal Lines Team Lead
The Jonus Group
Kingston - USA
Job DescriptionPersonal Lines Team LeadJob SummarySeeking a dedicated and experienced Personal Lines Team Lead to join a team. This role is pivotal in managing and leading the Personal Lines Sales and Account Management teams ensuring exceptional customer service operational efficiency and team perf...
Customer Support Team Lead
Wise
Singapore - Singapore
KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...
