Customer Support Team Lead Jobs in Draper, UT

DescriptionMarcus by Goldman SachsAs the online consumer banking business of Goldman Sachs Marcus operates as a digital bank providing high-yield savings accounts and Certificates of Deposit (CDs) directly to individual consumers. Marcus combines Goldman Sachs over 150 years of expertise with intuit...

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

About Us:Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people data and AI agents connect across email cloud and collaboration tools. Over 80 of the Fortunelarge enterprises and millions of smaller organizations trust Proofpoint to stop threats prevent data l...

ABOUT THE ROLE:The Customer Service (CS) Team is a key part of Orion180s great insurance experience because they help policyholders agents and partners with accuracy professionalism and care. This group handles customer questions policy service requests and customer education across a number of chan...

ABOUT THE ROLE:The Customer Service (CS) Team is a key part of Orion180s great insurance experience because they help policyholders agents and partners with accuracy professionalism and care. This group handles customer questions policy service requests and customer education across a number of chan...

JOB DETAILSComplete all assigned training courses and materials.Shadow team designers to learn about project process and procedures.Assist designers with a variety of project deliverables.Order product samples & finish samplesRequest COMs & product quotesPrepare color materials and finish boards as...

About Us:Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people data and AI agents connect across email cloud and collaboration tools. Over 80 of the Fortunelarge enterprises and millions of smaller organizations trust Proofpoint to stop threats prevent data l...

About Us:Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people data and AI agents connect across email cloud and collaboration tools. Over 80 of the Fortunelarge enterprises and millions of smaller organizations trust Proofpoint to stop threats prevent data l...

About Us:Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people data and AI agents connect across email cloud and collaboration tools. Over 80 of the Fortunelarge enterprises and millions of smaller organizations trust Proofpoint to stop threats prevent data l...

About Us:Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people data and AI agents connect across email cloud and collaboration tools. Over 80 of the Fortunelarge enterprises and millions of smaller organizations trust Proofpoint to stop threats prevent data l...