Customer Support Team Lead Jobs in Bedford, NH

DescriptionDuBois & King is currently hiring aTeamLeadto join the Public Works Divisionin our Bedford NH are seeking a motivated engineer who is interested in helping expand the groups technical capacity and market presence while leading meaningful projects thatimpactlocal communities.This role wou...

Responsive recruiterBenefits:Aflac Supplemental Plans401(k)401(k) matchingCompany partiesCompetitive salaryFlexible scheduleFree uniformsOpportunity for advancementSigning bonusTraining & developmentWellness resourcesPaid time offBenevolent Hearts Home Care Nationally Ranked PAS AgencyBenevolent He...

Responsive recruiterReplies within 24 hoursBenefits:Aflac Supplemental Plans401(k)401(k) matchingCompany partiesCompetitive salaryFlexible scheduleFree uniformsOpportunity for advancementSigning bonusTraining & developmentWellness resourcesPaid time offBenevolent Hearts Home Care Nationally Ranked...

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...