Customer Success Advocate Jobs in Waltham, MA

The  Principal Customer Success Manager is responsible for the end-to-end success of a defined portfolio of enterprise customers. This role carries direct accountability for customer outcomes including executive alignment realized business value platform adoption renewal readiness and expansion iden...

What you get to do in this role:The role of the Senior Success Advocate is to act as an advocate for our will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. Y...

Key ResponsibilityServe as the primary point of contact for customers handling daily inquiries quotations and requests in a timely and professional manner.Act as the first line of response for customer enquiries via calls emails and escalate complaints when necessary.Support commercial and service t...

What you get to do in this role:The role of the Senior Success Advocate is to act as an advocate for our will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. Y...