Call Center Team Lead Jobs in Waltham, MA

Key Responsibilities:Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proact...

Special Education Evaluation Team Leader (Anticipated)Position Overview: The Special Education Evaluation Team Leader serves as the instructional leader and compliance coordinator for the special education department in school buildings. While this is a district-level position the Team Leader is pri...

Care Dimensions has a truly meaningful purpose to provide compassionate care to our patients who are faced with an advanced or end-of-life illness. Since 1978 Care Dimensions has been a driving force in expanding access to hospice and palliative care in Massachusetts. At Care Dimensions we invest i...