Call Center Team Lead Jobs in Devens, MA

Key Responsibilities:Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proact...

Team Leader Analytical Research & Development (ARD)Discover Veranova:At Veranova we believe people are our most important asset and we are dedicated to building the most talented workforce in our industry. Our commitment to uncompromising focus on quality compliance safety and excellence in delivery...

Team Leader Analytical Research & Development (ARD)Discover Veranova:At Veranova we believe people are our most important asset and we are dedicated to building the most talented workforce in our industry. Our commitment to uncompromising focus on quality compliance safety and excellence in delivery...