Uptime - MSP Operations, Delivered.

Job Description: Tier 1 Helpdesk Technician - Remote (South Africa)Position Overview:The Tier 1 Helpdesk Technician is responsible for providing initial technical support to end-users resolving basic issues and ensuring the smooth operation of IT systems. This role involves troublesho

Job Description: Tier 1 Helpdesk Technician - Remote (South Africa)Position Overview:The Tier 1 Helpdesk Technician is responsible for providing initial technical support to end-users resolving basic issues and ensuring the smooth operation of IT systems. This role involves troublesho

Position Title: NOC Managed Services Engineer 3Department: Managed ServicesReports To: Sr. Director of ServicesWorking hours: 10pm - 7am SASTLocation: Remote Who You AreAn expert at resolving complex technical issues you serve as a senior support resource for the NOC team. Your deep u

Position Title: NOC Managed Services Engineer 3Department: Managed ServicesReports To: Sr. Director of ServicesWorking hours: 10pm - 7am SASTLocation: Remote Who You AreAn expert at resolving complex technical issues you serve as a senior support resource for the NOC team. Your deep u

Position Title: NOC Managed Services Engineer 3Department: Managed ServicesReports To: Sr. Director of ServicesWorking hours: 3:30am - 12:30pm ISTLocation: Remote Who You AreAn expert at resolving complex technical issues you serve as a senior support resource for the NOC team. Your d

Position Title: NOC Managed Services Engineer 3Department: Managed ServicesReports To: Sr. Director of ServicesWorking hours: 3:30am - 12:30pm ISTLocation: Remote Who You AreAn expert at resolving complex technical issues you serve as a senior support resource for the NOC team. Your d

Location:Remote (with occasional travel to Crawley/Portsmouth and regular industry event attendance)Department:Sales TeamReporting To:Chief Revenue Officer (CRO)Direct Reports:2 full-time team members initially with view to expandWorking Hours:Full TimeCompensation:60k basic uncapped

Location:Remote (with occasional travel to Crawley/Portsmouth and regular industry event attendance)Department:Sales TeamReporting To:Chief Revenue Officer (CRO)Direct Reports:2 full-time team members initially with view to expandWorking Hours:Full TimeCompensation:60k basic uncapped

Role SummaryThe Head of Global MSP Operations is responsible for leading our 247 Operations function across multiple international locations ensuring consistent high-quality service delivery to our MSP partners worldwide. Reporting at board level this role provides strategic oversight

Role SummaryThe Head of Global MSP Operations is responsible for leading our 247 Operations function across multiple international locations ensuring consistent high-quality service delivery to our MSP partners worldwide. Reporting at board level this role provides strategic oversight

About the RoleWere looking for a Senior Remote Systems Engineer to help elevate the quality speed and capacity of our growing US based client. This role blends independent project execution with collaborative support during peak U.S. morning hours. Youll have the flexibility to work a

About the RoleWere looking for a Senior Remote Systems Engineer to help elevate the quality speed and capacity of our growing US based client. This role blends independent project execution with collaborative support during peak U.S. morning hours. Youll have the flexibility to work a

This role will be supporting a US Client the hours will be 6am - 3pm SAST. This role is fully remote and can be worked anywhere in South Africa. It is a junior IT monitoring role ideally seeking individuals that have 1-2 years experience working for an MSP in a L1/NOC position. Positi

This role will be supporting a US Client the hours will be 6am - 3pm SAST. This role is fully remote and can be worked anywhere in South Africa. It is a junior IT monitoring role ideally seeking individuals that have 1-2 years experience working for an MSP in a L1/NOC position. Positi