Russian Speaking Call Agent (Freelancer based in Ukraine)
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Job Summary
This is a remote position.
- Conduct structured market research interviews by telephone or online.
- Follow prepared questionnaires and project instructions.
- Ask questions clearly neutrally and professionally.
- Record participant responses accurately.
- Maintain a respectful and professional communication style.
- Follow project-specific quality standards and data-collection procedures.
- Handle research information confidentially and in accordance with applicable data-protection requirements.
- Russian proficiency at C2 level required.
- Clear pronunciation and strong verbal communication skills.
- Basic English proficiency for training and communication with the internal team.
- Ability to work independently in a quiet environment with minimal background noise.
- Good typing skills and basic computer literacy.
- Reliable internet connection and suitable computer equipment.
- Availability for at least 16 hours per week equivalent to four shifts. This is the minimum availability expected and does not guarantee a minimum number of paid hours.
- Availability for morning and/or afternoon shifts depending on project requirements.
- Residence in Ukraine.
- Secondary education or equivalent practical experience.
- Hourly rate: 8.00.
- Payments are made monthly.
- Payments are processed by GDCC through an agreed payment method such as PayPal or bank transfer subject to availability and the applicable payment arrangements.
- A 50 bonus is available after successful completion of the probation period subject to the applicable bonus conditions.
- An additional 250 bonus is available after completing 250 working hours subject to the applicable bonus conditions.
- Additional performance-based incentives may be offered for eligible projects. The relevant criteria will be communicated in advance.
Required Skills:
Russian proficiency at C2 level required. Clear pronunciation and strong verbal communication skills. Basic English proficiency for training and communication with the internal team. Ability to work independently in a quiet environment with minimal background noise. Good typing skills and basic computer literacy. Reliable internet connection and suitable computer equipment. Availability for at least 16 hours per week equivalent to four shifts. This is the minimum availability expected and does not guarantee a minimum number of paid hours. Availability for morning and/or afternoon shifts depending on project requirements. Residence in Ukraine. Secondary education or equivalent practical experience. Previous experience in call center customer service telephone interviewing or market research is an advantage but is not required. Equipment and working environment Candidates must provide their own suitable computer or laptop reliable internet connection USB headset and quiet working environment. GDCC does not require candidates to purchase equipment from the company. Any project-specific technical requirements will be explained before onboarding.
Required Education:
High School
